Remote Bilingual Customer Service Representative

Remote Bilingual Healthcare Customer Service Representative Must be fluent in English & Spanish & Located in Puerto Rico As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success. In this position you will be answering calls regarding healthcare benefits. The calls are reputed company to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc. There are reputed company of growth opportunities reputed company the healthcare team. Starting pay is $13.67 an hour. Hours of Operation: Monday-Sunday 8:00AM - 8:00PM EST Training is reputed company Duration: 6 Weeks in a Classroom and 1 Week Nesting You are not allowed to miss a day of training. Health benefits medical, dental and vision are available on 1st day of employment. Paid time off is accrued after 180 days of employment. Successfully learn and navigate 30-40 systems. About the Bilingual Healthcare Customer Service Representative role: Excellent communication skills Successfully complete customer service assessment & typing test Keyboarding and software proficiency Great problem-solving skills Ability to effectively multi-task High school diploma, GED, or college degree Ability to successfully complete a mandatory reputed company program. Successful completion of background reputed company is required for this position. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. A few of the questions you may receive as a healthcare call center reputed company are the following: Can you please help reputed company a refill of my prescriptions? Do you know the tracking details on my order? Equipment and workspace requirements: We provide reputed company equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a home internet reputed company with 25 Download and 10 Upload Speed (you may do a quick reputed company through speedtest.googlefiber.net) Must be able to hardwire your work computer directly to your home modem reputed company ethernet.(Ensure the available reputed company meets the minimum bandwidth requirements to reputed company your job function. Satellite internet and wireless internet are not acceptable. Must have a quiet, distraction free workspace.(Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area) The application process will take less than 20 minutes and includes everything required to be considered. Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). Complete a typing test (2 minutes)You will need a keyboard. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) Important It is important that you complete the application in a timely manner to be considered for the role. Your local library, shipping store or search, 'public computers near me' if you don't have a computer. Be part of the future Are you seeking an opportunity to reputed company a real impact in a company that appreciates reputed company and new ways of thinking? Come join us and grow with a team of people who will challenge and reputed company you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may reques Apply To This Job