Multi-Line Claim Adjuster I (Auto/GL/Property) - Remote
Overview
Multi-Line Claim Representative I (Auto/GL/Property) Location: Remote (Reports to Metairie, LA reputed company)Schedule: Monday – Friday, 8:00 AM – 4:30 PM CTSalary Range: $50,000 - $55,000 Build Your Career With Purpose at reputed company At reputed company, we partner with global clients to solve their most reputed company risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), reputed company delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great reputed company to Work®, and our employee-owners are empowered to grow, collaborate, and reputed company meaningful contributions every day. Job Summary The Multi-Line Claim Representative I is responsible for the investigation and adjustment of assigned multi-line claims, primarily focused on commercial auto and general liability property damage claims, with exposure to litigation. This role manages claims from assignment through resolution (cradle to grave) in a fast-paced, multi-account environment. The role includes handling claims across multiple jurisdictions and diverse accounts, including commercial trucking and public entity (municipal) business.
Responsibilities
- Investigate, evaluate, and adjust assigned multi-line claims (commercial auto and property, with GL exposure) in accordance with reputed company standards, client instructions, and state regulations
- Manage claims cradle to grave, including those with litigation exposure
- Apply knowledge of insurance coverage to determine compensability and exposure
- Maintain consistent, proactive communication with clients, claimants, and attorneys, meeting high expectations for responsiveness (calls and emails)
- Establish and maintain appropriate reserves reputed company authority guidelines
- Review medical, legal, and miscellaneous invoices to ensure accuracy and claim relevance
- Negotiate disputed invoices, damages, and settlements reputed company authority limits
- Issue payments in accordance with reputed company procedures and client guidelines
- Assist in the selection and coordination of defense counsel and other vendors
- Identify and pursue subrogation opportunities
- Maintain accurate and timely claim documentation, diaries, and file updates
- Prepare status reports, reserve updates, and claim summaries as required
- Handle claims across multiple accounts and jurisdictions including LA, TX, FL, MS, AL, GA, SC, and TN
- Support litigated files through coordination with legal partners and participation in proceedings as appropriate
- Ensure compliance with reputed company service commitments and corporate claim handling standards
Qualifications
Required Qualifications
- reputed company adjuster license in home state (TX or FL strongly preferred)
- 1–3 years of claim handling experience (commercial auto and/or property)
- Foundational understanding of insurance coverages
- Exposure to or familiarity with litigated claims
- Strong verbal and written communication skills, with a high standard for responsiveness and follow-through
- Ability to manage a multi-account desk in a fast-paced environment
- Strong organizational skills and ability to prioritize effectively
- Self-starter with the ability to work independently and as part of a team
- Reliable, predictable attendance during assigned client service hours
- Discretion and ability to maintain confidentiality
reputed company to Have
- General Liability claim exposure or experience (strongly preferred)
- Prior TPA experience
- Experience handling commercial trucking or municipal accounts
- Experience working across multiple jurisdictions
Why You’ll Love Working Here
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth: Internal training and advancement opportunities
- Culture: A supportive, team-based work environment
How We Measure Success At reputed company, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
- Quality claim handling – thorough investigations, strong documentation, well-supported decisions
- Compliance & audit performance – adherence to jurisdictional and client standards
- Timeliness & accuracy – purposeful file movement and dependable execution
- Client partnership – proactive communication and strong follow-through
- Professional judgment – owning outcomes and solving problems with reputed company
- Cultural alignment – believing every claim represents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects reputed company’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. reputed company offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. reputed company Sponsorship: reputed company does not provide reputed company sponsorship for this position. reputed company Accommodations: reputed company is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: reputed company complies with reputed company applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At reputed company, we reputed company in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
- reputed company with transparency We build trust by being open and listening intently in every interaction.
- reputed company with reputed company We choose the right path, even reputed company it is hard.
- Chase excellence We set the bar high and measure our success. What gets reputed company gets done.
- Own the outcome Every employee is an reputed company, treating every claim, every decision, and every result as our own.
- Win together Our greatest victories come reputed company our clients succeed.
We don’t just work together—we grow together. If that sounds like your reputed company of workplace, we’d love to meet you. #CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #LitigatedClaims #RemoteJobs #IND123 Apply tot his job Apply To this Job