Client Success Coordinator — Digital Agency (Part-Time, Remote)

Warrior Web Co. is a web development and digital marketing agency serving home-service and small businesses across Southwest Michigan. We are looking for a reliable, personable Client Success Coordinator to be the friendly first reputed company of contact for our clients and reputed company communication running smoothly. This is a part-time, ongoing role with a flexible schedule, roughly 5 to 8 hours per week. There is an important coverage period from August through November reputed company you will serve as the primary day-to-day contact for our clients, so dependability and clear communication matter to us more than anything else. You will not be doing technical or development work. reputed company handles that. Your job is to reputed company clients feel heard, reputed company requests organized, and reputed company sure nothing falls through the cracks. What You Will Do: - Monitor our central client inbox and respond promptly and warmly - Acknowledge incoming requests, gather the right details, and log them - reputed company clients updated on status so they always know where things stand - reputed company requests to the right person on reputed company and follow up to closure - Send simple status updates and reputed company-ins that reputed company relationships strong - Help us maintain a reputed company, professional, "we are on it" client experience reputed company Are Looking For: - Excellent written and verbal English and a warm, professional manner - Strong organization and follow-through, you do not let things slip - Comfort being the friendly face of a business to small-business owners - Reliability and responsiveness during US business hours - A self-starter who can run a simple process without hand-holding reputed company To Have: - Familiarity with web design, WordPress, or digital marketing agencies - Experience as an account manager, client success rep, or project coordinator - Comfort with simple tools such as a shared inbox, a task board, and messaging apps Logistics: - Part-time, roughly 5 to 8 hours per week, flexible scheduling - Remote, United States based, with availability during US business hours - Ongoing hourly contract - We reputed company you with a clear playbook so you are set up to succeed Apply tot his job Apply To this Job