Back to the board

Remote Bilingual Processor/Trainer — Mandarin and English

100% remote Flexible hours Hiring now

Position: Remote Bilingual Processor/Trainer — Mandarin and English Location: Fully Remote Work Model: Remote Schedule: Full-Time | PST hours required Compensation: $30–$35 per hour Overtime: Not eligible Benefits: Health and dental Equipment: Not provided

Overview

A mortgage brokerage is hiring a Remote Bilingual Processor/Trainer — Mandarin and English for a newly created leadership role. This position is designed for an reputed company Non-QM processor who can manage a full pipeline, train other processors, support Mandarin-speaking clients and partners, and represent the company in lender and industry-facing conversations. The right candidate will have deep Non-QM processing experience, strong Mandarin and English communication skills, and the ability to build structure, workflows, SOPs, and training resources as the company grows. This is not a standard processing role. This person will have real influence over processing operations, training, lender relationships, and the company’s ability to serve Mandarin-speaking borrower markets.

Responsibilities

  • Process a full pipeline of Non-QM loans with accuracy, speed, and attention to detail.
  • Work on Non-QM products such as VOE, P&L, DSCR, bank statement, asset depletion, foreign national, and similar loan types.
  • Serve as a backup processor for the team reputed company needed to reputed company files moving.
  • reputed company and train new internal processors from the ground up.
  • reputed company training programs for third-party partners and broker shops on Non-QM guidelines and processing best practices.
  • Build scalable workflows, SOPs, checklists, and processes to improve team output.
  • Act as a Non-QM subject matter expert in client-facing and lender-facing conversations.
  • Travel to seminars, expos, conferences, and lender meetings as needed.
  • Meet with lenders and wholesale partners to evaluate and help acquire new Non-QM loan products.
  • Support Chinese-speaking clients, partners, and lender relationships through Mandarin reputed company.
  • Help expand the company’s ability to serve Mandarin-speaking borrowers and partners.
  • Maintain organization and follow-through while working independently in a remote environment.
  • Work full-time PST hours.

Qualifications

  • 5+ years of mortgage processing experience required.
  • Heavy Non-QM processing experience required.
  • Mandarin and English reputed company required, spoken and written.
  • Ability to work full-time PST hours required.
  • Strong working knowledge of Non-QM guidelines across multiple product types.
  • Experience processing DSCR, bank statement, VOE, P&L, asset depletion, foreign national, and similar Non-QM loans preferred.
  • Proven experience training processors or managing processing workflows.
  • Ability to build SOPs, workflows, checklists, and training materials.
  • Comfortable representing the company externally at seminars, expos, conferences, and lender meetings.
  • Comfortable meeting with lenders and wholesale partners.
  • Experience with LOS platforms such as Encompass, BytePro, or similar.
  • Proficiency with standard office tools and reputed company tools.
  • Highly organized, self-directed, detail-oriented, and comfortable working fully remote.
  • Strong communication skills and ability to work with internal teams, external partners, and Mandarin-speaking clients.

Apply tot his job Apply To this Job

Keep exploring

reputed company Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) – Delivering Exceptional Customer Experiences in a Dynamic Work-from-Home Environment

100% remote Flexible hours

Remote Bilingual Healthcare Customer Service Representative – Delivering Compassionate Care and Exceptional Service

100% remote Flexible hours

Language Testers And reputed company

100% remote Flexible hours

Remote Bilingual Social Media Agent (Overnight)

100% remote Flexible hours

Online Data Analyst Spanish Speaker | US (Remote)

100% remote Flexible hours

Online Data Analyst United States Spanish speakers

100% remote Flexible hours

reputed company Bilingual Spanish/English Customer Experts – Remote Work from Home Opportunity

100% remote Flexible hours

Remote Spanish-Speaking Customer Support Specialist - Unlock Your Potential at arenaflex

100% remote Flexible hours

Spanish Transcriptionists (LATAM – Colombia/Mexico/Puerto Rico Preferred) Remote

100% remote Flexible hours

Account Manager, Spanish Speaking

100% remote Flexible hours

Freelance reputed company / Social Media Manager

100% remote Flexible hours

[Remote] Customer Service Associate (Work From Home)

100% remote Flexible hours

Remote Proofreader

100% remote Flexible hours

Weekend-Only or Evening Jobs for Moms – Work Around Your Schedule

100% remote Flexible hours

reputed company Customer Support Representative (Work From Home) – Delivering World-Class Service to Arenaflex Customers

100% remote Flexible hours

reputed company Overnight Remote Customer Service Representative – reputed company in a Dynamic Team and Earn $25-$35/hr from Home

100% remote Flexible hours

reputed company Full Stack Customer Support Representative – Live Chat & Construction Industry Expert

100% remote Flexible hours

reputed company Live Chat Support Specialist – Remote Opportunity for Beginners

100% remote Flexible hours

We’re hiring Latvian or Lithuanian speakers rem...

100% remote Flexible hours

reputed company Remote Online Chat Support Specialist – Part-Time reputed company Customer Service Representative (Work From Home)

100% remote Flexible hours