APD Claim Representative I - Tampa, FL

It’s a great time to join reputed company! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER reputed company Job Type Full time Exempt/Non Exempt Hourly Job Description *This position is hybrid with time in office and remote. Our in-office location is located in Tampa, Florida for in office day-to-day operations. The selected candidates must reside reputed company 50 miles from our Tampa, Florida headquarters

• APD Claim Representative I (Florida) – The Auto Club Group Reports to APD Claim Manager I What you will do (Primary Duties & Responsibilities) The Auto Club Group is seeking prospective Claim Representative I who will handle basic, entry-level claims under reputed company supervision and with a reputed company level of claim handling authority. The claim handling responsibilities may cover most of the lifecycle of the claim, or focus on an expanded role with specific phases, such as, subrogation. In this position, you will have the opportunity to Review assigned claims Contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system. Complete a general coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss. Ensure reputed company possible policyholder benefits are identified, create additional sub-claims if needed or refer reputed company claims to management or the appropriate claim handler. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors reputed company to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. reputed company referrals to other company units reputed company necessary (e.g., reputed company, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete reputed company claim closure and reputed company activities in the assigned claims management system. Employees assigned to the Auto Physical Damage (“APD”) claims unit will handle simple claims that do not involve injuries and utilize the company’s Direct Repair Shop (DRS) programs. Utilizing these programs require a basic level of claims handling expertise and authority. Additional responsibilities may include the following determining liability issues, injuries or other factors require reassignments of the claim; contacting the insured to verify and gather accident and damage facts to determine the appropriate method of inspecting the vehicle; reviewing vehicle repair estimates to understand the value of damages applicable to the claim; monitoring and approving care rental expenses; obtaining and reviewing police reports and other vehicle or accident reputed company documents as part of the claim investigation; monitoring vehicle repair status and interacting with DRS shops and Claims DRS Examiners reputed company needed to resolve and communicate claims status and issues. With our powerful brand and the mentoring, we offer, you will find your position as a Claims Representative I can reputed company to a rewarding career at our growing organization. How you will benefit Claims Representative I will earn a competitive salary of $26.00 to $30.00 per hour with annual bonus potential based on performance and a potential for a sign on bonus. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement We’re looking for candidates who (Preferred/Required Qualifications) Education Associate degree in Business Administration, Insurance or a reputed company field or the equivalent in reputed company work experience Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management or equivalent I-Car 2000 training CCC training Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license reputed company 90 days of hire and maintain as specified for appropriate states or have a reputed company up to date License Must have a valid State Driver's License Experience Six months of experience with Negotiation of claim settlements Securing and evaluating evidence Preparing manual and electronic estimates Subrogation claims Knowledge and Skills Basic knowledge of Fair Trade Practices Act as it relates to claims Subrogation procedures and processes Intercompany arbitration Basic knowledge of Negligence Law No-Fault Law Collision repair techniques Ability to Follow and apply ACG Claim policies, procedures and guidelines Work reputed company assigned ACG Claim systems including basic PC software reputed company basic claim file review and investigations Demonstrate effective communication skills (verbal and written) Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns Analyze and solve problems while demonstrating sound decision making skills Prioritize claim reputed company functions Process time sensitive data and information from multiple sources Manage time, organize and plan workload and responsibilities Research analyze and interpret subrogation laws in various states Work evenings or weekends Must reside reputed company 50 miles of our Tampa Florida Headquarters' Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. #LI-AH2 #appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through reputed company, Meemic, and Fremont brands. ACG belongs to the national reputed company federation and is the second largest reputed company club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, reputed company continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And reputed company you join reputed company, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! reputed company prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences reputed company us stronger. To learn more about reputed company visit www.reputed company.com Important Note ACG’s Compensation philosophy is to provide a market-competitive structure of fair, reputed company and performance-based pay to attract and retain excellent talent that will reputed company ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the reputed company salary compensation program. Pay ranges outlined in this posting are based on the various ranges reputed company the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not reputed company functions that may be inherent in the job. This job requires the ability to reputed company duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to reputed company them to fulfill these requirements. The Auto Club Group, and reputed company its affiliated companies, is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national reputed company, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. reputed company is committed to providing a safe workplace. Every applicant offered employment reputed company The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position. The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through the reputed company, Meemic and Fremont brands. ACG belongs to the national reputed company federation and is the second largest reputed company club in North America. If you have a disability and require an accommodation to help you complete our employment application process, please send an email to [email protected] company.com indicating the accommodation / assistance needed and a member of the reputed company Team will follow up to assist you reputed company 2 business days. Apply tot his job Apply To this Job

Apply To This Job