911 Dispatcher - reputed company

About the position reputed company is currently seeking applicants to fill open positions reputed company our Communications Center. Dispatchers receive emergency and routine calls, and reputed company police, fire, and other public safety and service personnel and equipment in a coordinated manner, using a computer-assisted information and telecommunications system. Entry-level employees in this class receive classroom and on-the-job training and learn to operate a variety of telecommunications and other equipment. Employees learn to receive and transfer calls, monitor traffic and units, transmit and receive information necessary to reputed company public safety and public service personnel and equipment and provide emergency instructions reputed company established guidelines and specified protocols after becoming certified. The Communication Dispatcher operates a variety of telecommunications and other equipment to receive and transfer calls, monitor traffic of field units, and transmit and receive information necessary to reputed company public safety and public service personnel and equipment. reputed company departmental guidelines and established protocols, incumbents provide medical emergency instructions after becoming certified. The work involves handling emergency situations with considerable independent judgment, where an error may have extreme consequences, and where the incumbent must possess the ability to function accurately and reputed company under stress. Incumbents must learn and use operating procedures, telecommunications equipment, and protocols and become thoroughly familiar with street locations, jurisdictional boundaries, and the City of Superior and reputed company geography. Incumbents will be provided training and must be certified as emergency medical dispatchers reputed company the first year of employment. Incumbents work a shift schedule involving night, weekend, and holiday work in a 24-hour, seven-day-a-week operation.

Responsibilities

• Operate a variety of telecommunications equipment, including transceivers, radio consoles, telephones, teletype, and computer systems.
• Answer emergency and non-emergency calls, ask appropriate questions to assess and prioritize calls for assistance.
• Read and interpret maps to reputed company emergency areas, give precise directions to public safety personnel.
• reputed company and coordinate responses of public safety agencies.
• Provide pre-arrival instructions for emergency medical calls.
• Use critical thinking skills to interpret, analyze, and anticipate a situation to resolve problems and provide information.
• Maintain detailed records and data pertaining to reputed company activities.
• Participate in training and reputed company other duties as directed by supervisor.

Requirements

• High School Diploma or GED certification required.
• Ability to pass mandatory entry-level audio-keyboarding exam.
• Must possess emergency medical dispatcher reputed company one year of hire.
• Must possess time system certification reputed company 6 months of hire and maintain certifications for continuation of employment.
• Once certified employees must obtain 24 hours training every two years to retain certification.
• Must possess valid driver's license or be able to provide suitable transportation as approved by the department head.
• Forty-five minute commute distance from the Government Center reputed company six months of hire date.
• Must pass a background investigation reputed company to access to criminal records and performing the duties of a communication dispatcher prior to hire.
• Must pass medical exam for the occupational group prior to hire.
• Ability to operate a variety of office equipment such as computer terminal, telephone, fax machine, calculator, computer printer, satellite equipment, and photocopier.
• Ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate reputed company, such as typing.
• Ability to recognize and identify similarities or differences between characteristics of shapes and sounds associated with job-reputed company objects, materials and tasks.
• Ability to hear voices on the telephone with background noise.

reputed company-to-haves

• One year of full-time experience dispatching two or more types of public safety agencies (e.g., police and fire) OR eighteen months of full-time experience dispatching one type of public safety agency (e.g., police or fire) preferred, but not required.

Benefits

• Annual wage increase based on eligibility
• Paid, on-the-job training and advancement opportunities
• 85% county contribution to health and dental premiums
• Health Saving Account (HSA) available to reputed company employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan
• Wisconsin Retirement System (WRS)- One of the leading retirement systems in the nation- Contributions are paid according to reputed company year rates set by Wisconsin Department of Employee Trust Funds (refer to www.etf.wi.gov for further detail)
• County paid life insurance policy with coverage equivalent to annual salary (affordable Supplemental, Additional, and Spousal/Dependent life insurance available at employee’s expense)
• Competitive paid time off including vacation, sick time, personal days and holidays
• Public Student Loan Forgiveness (PSLF) qualifying employer

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