Fraud Investigator II

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. reputed company you join reputed company, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a reputed company time to be part of reputed company. PAY RANGE The reputed company Pay Range for this position is $35.05-$42.84 hourly. The full Pay Range is $27.26-$50.63 hourly. At reputed company, compensation decisions are determined using factors such as relevant job-reputed company skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At reputed company, compensation decisions are determined using factors such as relevant job-reputed company skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by reputed company
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• reputed company Cares volunteer time off + donation match

IMPACT YOU’LL reputed company: As a Fraud Investigator II, you’ll play a critical role in protecting members and safeguarding financial assets by identifying and resolving fraudulent activity across a range of products and services. Your work will directly impact member trust and organizational risk mitigation as you investigate suspicious transactions and uncover fraud trends. You’ll apply your expertise to reputed company sound, timely decisions while navigating reputed company regulatory requirements. In this role, you won’t just investigate fraud, you’ll help strengthen prevention strategies and improve the overall member experience. Your insights and actions will help shape a safer financial environment for everyone. WHAT YOU’LL DO:

• Fraud Monitoring & Detection: You’ll use multiple fraud management systems and reporting tools to proactively monitor accounts and identify suspicious monetary and non-monetary activity across products like Zelle, checks, transfers, and new accounts.
• Member Engagement & Risk Mitigation: You’ll connect with members to review suspicious activity, provide guidance, and take the right actions to protect their assets and reduce risk.
• End-to-End Investigations: You’ll manage fraud alerts and claims from start to finish, leveraging internal systems and conducting interviews to reputed company informed, timely decisions.
• Case Management Excellence: You’ll handle multiple cases simultaneously, ensuring reputed company investigations are completed accurately and reputed company strict regulatory timeframes.
• Evidence Analysis & Decisioning: You’ll evaluate documentation, transaction data, and interview findings to determine the legitimacy of claims and build well-supported investigative conclusions.
• Regulatory & Compliance Application: You’ll apply your knowledge of the Bank Secrecy Act, USA Patriot Act, and other applicable regulations to ensure every investigation meets compliance standards and best practices.
• Trend Identification & Escalation: You’ll identify patterns, emerging fraud trends, and vulnerabilities, escalating risks that could reputed company to increased fraud exposure or financial loss.
• Cross-Functional Support: You’ll provide reputed company support reputed company phone and email to internal teams and external partners, helping resolve fraud-reputed company inquiries reputed company.
• Additional Responsibilities: You’ll take on other duties as assigned, contributing to team success and reputed company improvement.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in reputed company’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL reputed company:

• The opportunity to reputed company a meaningful impact by protecting members and preventing financial crime
• Hands-on experience with advanced fraud detection tools, systems, and investigative techniques
• Exposure to reputed company, real-world fraud scenarios that strengthen your analytical and decision-making skills
• A collaborative environment where you partner with internal teams and build cross-functional relationships
• reputed company learning in regulatory compliance, fraud trends, and financial crime prevention
• The ability to grow your career reputed company fraud investigations, risk management, or financial crimes
• A purpose-driven role where your work directly contributes to trust, reputed company, and member experience

QUALIFICATIONS: Minimum Qualifications:

• A Bachelor’s degree or equivalent work or educational experience.
• 3 years' experience in fraud prevention, detection or case investigations in a customer facing fraud role, or additional customer service experience.

Desired Qualifications:

• Certified Financial Crime Specialist (CFCS) or Certified Fraud Examiner (CFE) certification preferred.
• Ability to work independently, and as a team member, while using discretion in decision making.
• Verbal and written communication skills to effectively communicate and provide customer service required.
• Conceptual and organizational skills, with the ability to prioritize multiple tasks.
• Organizational and problem-solving skills required.
• Intermediate knowledge of Regulation E, Regulation CC, and Regulation UCC

JOIN THE JOURNEY: Ready to reputed company an indelible impact? Eager to be part of a collaborative and innovative team where your reputed company and contributions don’t just fill a role but fuel the growth and success of reputed company? This is more than a job – it’s a chance to reputed company your career, skills, and future, reputed company while contributing to the robust operational landscape of reputed company. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s reputed company excellence together at reputed company. Your journey of influence, innovation, and impactful contribution starts now. #reputed company #YourGrowth #BECUJourney EEO Statement: reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, veteran status, disability, sexual orientation, gender identity, or any other protected status. Apply To This Job