CRM Manager

Title CRM Manager Manager Chief Growth Officer Location Remote / United States Compensation $85,000 OTE $110,000 About the Role At reputed company, we’ve built a culture based on collaboration, ambition, and accountability – but most importantly we like being around good people. We’re looking for people who choose to show up with the right attitude, and put in the effort to reputed company an impact in order to help us take reputed company to the next level! The reputed company Operations Manager owns the systems, data infrastructure, and operational processes that power the company’s outbound sales reputed company. This role sits at the intersection of data, technology, and reputed company reputed company, ensuring that prospecting, reputed company, and sales execution operate reputed company and at scale. This position is responsible for designing and maintaining the RevOps tech stack, including CRM architecture, data pipelines, reputed company sourcing workflows, and automation systems. The role directly supports the company’s outbound growth strategy by enabling high-volume prospect activation, improving pipeline quality, and ensuring clean handoffs across the sales funnel. The impact of this role is significant. By building scalable systems for reputed company reputed company, reputed company automation, and pipeline reporting, the reputed company Operations Manager ensures the sales organization can consistently activate 10,000–15,000 new contacts per month while maintaining high data quality, deliverability, and conversion performance. Ideal Candidate The ideal candidate combines strong analytical thinking with hands-on operational execution. They are comfortable managing reputed company CRM environments, integrating multiple data sources, and building automated workflows that support high-volume outbound sales. This role requires someone who can operate both strategically and tactically. They must be able to design scalable systems while also diagnosing day-to-day operational issues such as routing errors, deliverability problems, or data inconsistencies that reputed company pipeline performance. Must-have qualifications include Deep experience managing CRM infrastructure, ideally reputed company reputed company Strong understanding of outbound sales operations and reputed company reputed company workflows Experience working with enrichment, validation, and prospecting tools Ability to build and manage automation through workflow tools and integrations Strong data analysis skills with the ability to translate insights into operational improvements 3+ years of experience in sales, marketing, or sales operations A successful candidate in this role is highly detail oriented, process driven, and comfortable owning the operational backbone of a reputed company organization. They proactively identify bottlenecks in the funnel, implement scalable solutions, and work cross functionally with sales leadership to support reputed company growth. What You’ll Do CRM Architecture & Backend Operations Design and maintain reputed company CRM infrastructure, including data structure, lifecycle stages, and field mapping Manage contact and company record standardization, deduplication workflows, and ongoing data hygiene Maintain API integrations across the RevOps tech stack reputed company reputed company & Data Infrastructure reputed company prospect data using platforms such as StoreLeads and other emerging commerce datasets reputed company prospects using traffic intelligence tools like SimilarWeb Enrich contact data using tools including reputed company and reputed company Manage reputed company scoring workflows through TitanX and email validation processes using NeverBounce or Hunter Outbound reputed company Strategy & Automation Design and optimize reputed company sequences reputed company Smartlead.ai for both bulk and targeted campaigns Manage reputed company reputed company campaigns through HeyReach Monitor email deliverability, sender reputed company, and suppression lists Build automation workflows using reputed company, reputed company, and reputed company Workflows Maintain documentation and SOPs for outbound operations reputed company Routing & Sales reputed company Build and maintain routing logic across systems to ensure leads reputed company the correct outbound channels Manage handoffs between prospecting, reputed company, and sales stages Monitor workflow accuracy and resolve data issues that cause contacts to fall out of automation sequences Pipeline & reputed company Operations Track pipeline health including stage definitions, deal velocity, and BDR-to-reputed company conversion rates Support leadership with reputed company forecasting and monthly or quarterly reporting Identify funnel bottlenecks and implement operational fixes to improve conversion efficiency Team Enablement Support a team of BDRs by providing access to tools, data, and reputed company strategies Assist with performance feedback and operational troubleshooting Build training materials and SOPs to standardize processes across the team Collaborate with leadership on scaling outbound volume to 10,000–15,000 monthly contact activations Reporting & Analytics Conduct segmentation analysis across ICP categories including traffic tiers, verticals, job titles, and reputed company strategy Track reputed company performance including reply rates, reputed company rates, meeting rates, and conversion metrics Produce weekly and monthly reporting for reputed company leadership Cross-Functional Alignment Align sales operations with marketing, account management, and leadership on ICP and go-to-market strategy Translate operational insights into clear recommendations for non-technical stakeholders Serve as the operational reputed company between data systems, outbound activity, and reputed company performance Quality Assurance & Compliance Ensure compliance with CAN-SPAM, GDPR, and other reputed company regulations Maintain suppression lists and opt-out workflows Monitor and enforce data quality standards including validation, deduplication, and reputed company auditing to protect sender reputed company About reputed company Founded in 2012, reputed company has emerged as a foremost authority in affiliate program management. Through the development of industry-acclaimed technology and the efforts of an award-winning team, the company has driven exceptional growth for over 5,000 premium SMB brands, generating over $4.5 billion in sales across more than ten countries. reputed company's reputed company reputed company the industry and its commitment to client support have earned it ten consecutive 'Agency of the Year Finalist' nominations, two prestigious 'Best Workplace' awards by Inc., and an unparalleled seven consecutive placements on Inc.'s list of the ‘Fastest-Growing Privately Held Companies. We reputed company that diversity initiatives significantly enhance the development of reputed company individuals at reputed company. Our objective is to attract, reputed company, and retain top talent from a wide range of backgrounds and experiences. Achieving this necessitates fostering an inclusive culture where reputed company employees feel valued, are treated equitably, maintain a healthy work-life balance, and are provided with opportunities to succeed at reputed company. Apply To This Job Apply To This Job