Customer Service Representative with AEP / Public Service Company...

Customer Service Representative with AEP / Public Service Company of Oklahoma Candidates must be located within 60 miles of Tulsa, OK. This is a work-from-home position... InnoSource (an agency that provides contract employees) is hiring now in Tulsa, Oklahoma for Customer Service Representatives at Public Service Company of Oklahoma / American Electric Power (AEP). Are you interested in a full-time Customer Service career? AEP is an award winning Fortune 200 Company with a customer service center located in Tulsa, OK. Start your career today with InnoSource while working at AEP, one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states. That’s a lot of customer service! AEP depends on highly-trained and dedicated Customer Service Representatives to deliver frontline friendly and professional service. Key Responsibilities - Customer Service Representative with AEP / Public Service Company of Oklahoma What makes this job special? • Customer Service Representatives work from home with equipment provided. • You will be working collaboratively in a team atmosphere with a casual dress code – jeans allowed. • Customer Service Representative’s hard work is rewarded with contests, raffles and team parties. We want this to be a fun place to come to work long term. Associate quote - “I have been working full-time (more than 5 years) amazing job, amazing people, culture, and work force - a company that truly cares about its employees!” • Inbound-only calls from customers inquiring about their service, bills, power outages, etc. • Overtime opportunities, and room for advancement. Required Skills and Knowledge- Customer Service Representative with AEP / Public Service Company of Oklahoma Are you a good fit? • Our Customer Service Representatives must be able to quickly analyze customer inquiries and help resolve issues and requests. • This is a Customer Service call center position. We support you with training and reward your hard work. We are looking for long term associates. This is an opportunity to demonstrate your ability with the potential to be considered for future employment directly with AEP. • Utility business requires occasional mandatory overtime, especially during outages. Education and Experience - Customer Service Representative with AEP / Public Service Company of Oklahoma • Must have more than 2 years of experience working in complex customer service. • You should have a stable work history, be a high school graduate or have your GED, and must be authorized to work in the United States. Benefits and Pay - Customer Service Representative with AEP / Public Service Company of Oklahoma • Starts at $16.25/hour • Generous benefits – Health and life insurance, dental reimbursement About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Pre-Employment Checks If offered a position, we will run a criminal background check and drug screen. Customer Service Representative / Customer Service Representative / Customer Service Representative / Call Center Representative / Call Center Representative / Call Center Representative / Customer Service / Customer Service / Customer Service / Retail / Retail / Retail / Cashier / Cashier / Cashier By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms. Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran CID624 Apply Job!