[Remote] Marketing Account Manager
Note: The job is a remote job and is open to candidates in USA. Pavago is seeking a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts. The role involves acting as the primary point of contact for clients, managing email marketing campaigns, and ensuring clear communication and organized workflows. This position is ideal for someone who thrives in fast-paced environments and enjoys managing multiple moving parts efficiently.
Responsibilities
- Serve as the main point of contact for client accounts
- Manage communication through: Email, Slack, WhatsApp, Zoom/video calls
- Lead recurring client meetings and strategy check-ins
- Maintain strong relationships with executive-level stakeholders
- Ensure clients feel informed, supported, and confident in delivery progress
- Build and manage campaigns using: Mailchimp, HubSpot, Klaviyo (nice to have)
- Write and edit: Email copy, Subject lines, Campaign messaging
- Manage: Audience segmentation, Scheduling, Campaign launches
- Monitor: Open rates, Click-through rates, Engagement metrics
- Share performance insights and recommendations with clients
- Update and manage website content using: WordPress, CMS platforms
- Ensure websites remain: Accurate, Updated, Aligned with campaigns and branding
- Coordinate content and landing page updates when needed
- Conduct SEO audits and keyword research using: Ahrefs, Semrush
- Monitor keyword rankings and website performance improvements
- Support optimization efforts for visibility and traffic growth
- Analyze marketing performance using: Google Analytics (GA4), Campaign reporting tools
- Translate marketing data into: Clear reports, Actionable insights, Client-friendly summaries
- Track campaign performance and account health consistently
- Coordinate tasks across: Leadership, Clients, Internal marketing teams
- Convert feedback into clear action items and priorities
- Ensure projects remain: Organized, On schedule, Moving forward efficiently
- Maintain visibility into deliverables and deadlines
- Use tools like: ChatGPT, Claude, AI writing and research tools
- Improve workflow efficiency for: Research, Reporting, Campaign content, Communication
Skills
- 3+ years of experience in marketing account management
- 3+ years of experience in client-facing marketing roles
- 3+ years of experience in agency account management
- Strong experience with Mailchimp
- Strong experience with WordPress
- Strong experience with Ahrefs or Semrush
- Strong experience with Google Analytics (GA4)
- Strong written and verbal English communication skills
- Excellent organization and project management ability
- Comfortable managing multiple accounts and priorities simultaneously
- Comfortable using Google Workspace
- Comfortable using Slack
- Comfortable using messaging and collaboration tools
- Experience working with executive-level or high-profile clients
- Experience with HubSpot
- Experience with Klaviyo
- Experience with Canva
- Experience with Adobe Express
- Familiarity with Google Ads
- Familiarity with Meta Ads
- Familiarity with paid media coordination
Company Overview