[Remote] Project Manager - NetSuite , ERP System, Implementation

Note: The job is a remote job and is open to candidates in USA. NetSuite is a leading cloud ERP provider transforming business operations for over 20,000 customers. The Project Manager will oversee the delivery of Oracle NetSuite Professional Services implementations, ensuring projects meet scope, time, and budget while maintaining high customer satisfaction.

Responsibilities

• Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time
• Establish, maintain and deepen client relationships by providing results and exceeding expectations
• Deliver 5+ concurrent projects using the defined NetSuite delivery methodology
• Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum
• Identify and effectively mitigate risks
• Facilitate resolution of issues and roadblocks, escalate when appropriate
• Communicate well with all stakeholders, internal and external, including project sponsors, project managers, and project team members
• Work collaboratively with project delivery leads and project resources
• Effectively manage scope, budget, timeline, resources, quality, and customer satisfaction throughout the project
• Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources
• Forecast and deliver against committed hours for your project portfolio
• Deliver a diverse scope of services where project management requires analysis of numerous factors
• Maintain up-to-date knowledge of and compliance with internal processes and procedures

Skills

• At least 3+ years of cumulative experience in a systems applications Project/Program Management, either internally via an IT organization or externally with a consulting firm or software provider
• Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues
• Ability to handle various projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment
• Excellent communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing
• Solid organizational skills and attention to detail
• Exceptional escalation management skills
• Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success
• Demonstrated ability to interact well at the 'C' level
• Independently organizes and performs work required with minimal guidance, direction, and follow-up
• Ability to forecast work accurately, proactively manage workload, and assist project teams with doing the same
• Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates a genuine commitment to team success
• Takes the initiative and ownership—proactive, results-oriented, with a can-do attitude in meeting critical deadlines
• A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project
• Strong client management skills and the ability to work with customers to develop and manage an implementation plan
• Implementation experience with ERP and CRM applications, and a good understanding of integration, data, customization, and other ERP implementation-related principles; experience with NetSuite or competing solutions a plus
• Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus

Benefits

• May be eligible for bonus and equity.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Company Overview