Premierone Remote System Admin
JOB REQUIREMENTS Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe Video and Software Services (VSS) Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. VSS supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector.Job Description The PremierOne (P1) Remote System Admin will be responsible for supporting customer sites as needed to perform scheduled administrative and maintenance activities on the customer's PremierOne System. Responsibilities of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances with customers Perform Daily, Weekly, and Monthly scheduled tasks relating to Patching and Antivirus management Collaborate with various stakeholders, including Support and CyberSecurity teams and vendors to gather requirements, communicate patches, and schedules, and address concerns. Oversee the execution of patches & updates, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure deployments are conducted according to the defined plans, with minimal disruptions to end-users or PremierOne performance and availability. Identifies and suggests possible system and/or process improvements when applicable. Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
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