Remote Operations Specialist
About the position This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Operations Specialist - REMOTE. In this role, you will play a crucial part in managing the daily operational activities that support U.S. dental school accounts. Your focus will be on driving sales and profitability objectives in alignment with the strategic plan of dental schools. You will ensure operational excellence while maintaining a high level of customer satisfaction. By working closely with the Sr. Operations Manager, you will help in onboarding processes, contract management, and pricing strategies. Your insights will contribute significantly to the financial performance and overall health of our partner's dental school accounts.
Responsibilities
- Ensure successful onboarding of dental school customers alongside the Implementation team.
- Assist the Sr. Operations Manager with pricing management and contract linkage.
- Collaborate with Sr. Operations Manager on opportunities regarding dental school kits and patient packs.
- Utilize internal systems to analyze sales growth and provide actionable recommendations.
- Prepare data analyses and reports for monthly business reviews.
- Participate in business reviews to ensure sales plans are current.
- Support the implementation of third-party platforms to streamline buying processes.
- Act as liaison to the Credit team for school receivables and pricing discrepancies.
- Manage and support operations for dental school accounts in collaboration with sales teams.
- Participate in special projects as directed by Sr. Operations Manager.
Requirements
- 3 to 5 years of professional experience in a similar role.
- Bachelor's Degree or equivalent in a related discipline.
- Strong understanding of industry practices.
- Proficient with operational tools, systems, and procedures.
- Basic organizational and planning skills.
- Excellent decision-making and problem-solving abilities.
- Strong verbal and written communication skills.
- Good presentation and public speaking skills.
- Ability to work well with various stakeholders.
- Developing professional credibility.
Benefits
- Medical, Dental, and Vision Coverage.
- 401K Plan with Company Match.
- Paid Time Off (PTO).
- Paid Parental Leave.
- Income Protection benefits.
- Work Life Assistance Program.
- Flexible Spending Accounts.
- Educational Benefits.
- Worldwide Scholarship Program.
- Volunteer Opportunities.
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