Patient Care Coordinator (Case Management)

CorVel Corporation is a national provider of risk management solutions, and they are seeking a Patient Care Coordinator to provide essential administrative support to Telephonic Nurse Case Managers. The role involves assisting with administrative tasks, managing electronic files, and facilitating effective care coordination to ensure high-quality managed care services.

Responsibilities

• Provide day-to-day administrative support to Telephonic Case Management nurses
• Assist nurses with clinic communications via telephone
• Prepare, proofread, and distribute correspondence to clients, providers, and other stakeholders
• Support coordination of care by ensuring timely and accurate documentation and communication
• Maintain organized client files and ensure all contacts and records are up to date
• Assist in the preparation and distribution of reports
• Communicate with providers and vendors to gather necessary information
• Provide basic troubleshooting support for technical issues
• Ensure compliance with HIPAA, confidentiality standards, and organizational policies
• Perform additional duties as assigned

Skills

• High School diploma or equivalent
• Strong ability to multitask and stay organized in a fast-paced environment
• Clear, professional communication skills (written and verbal)
• A problem-solving mindset with strong critical-thinking skills
• High attention to detail and accuracy
• Computer proficiency & technical aptitude with the ability to utilize Microsoft Office (Word, Excel, Outlook, etc.)
• Strong time management and interpersonal skills
• Ability to work both independently and collaboratively within a team
• Ensure compliance with HIPAA, confidentiality standards, and organizational policies
• Clinical background preferred

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Overview