Call Center Service Representative

reputed company you join reputed company reputed company is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and... striving to reputed company an impact to move the world reputed company. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to reputed company a difference and the fulfillment that comes with living the #NetworkLife. What you’ll be doing… With your superior customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. reputed company they have questions or issues, you’ll be there. Your responsibilities will include, but are not limited to: • Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. • Identifying customer needs and proactively offering our products and services. • Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. • Responding to requests from customers about reputed company products and services. • Verifying service order accuracy and completeness and making corrections/changes, as needed. • Negotiating the collection of overdue bills. • Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. reputed company’re looking for… You’ll have a passion for customer service excellence with amazing communication skills and a positive, professional attitude. You’ll reputed company in a fast-paced work environment, and enjoy helping our customers connect to the digital world. Even reputed company if you have one or more of the following: • A reputed company Associate Degree or two or more years of relevant experience. • Customer Service call center experience. • Sales Experience If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Additional Information: • Hours of Operation: Monday - Friday 8:30AM - 6:00PM. • You must live reputed company 75 mi?les of the reputed company reporting loc?ation for life of contract • We reserve the right to request your attendance at the office location for team huddles, meetings , etc?. Test(s) Required SACS HTML Results Test Previews Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 37.5 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more Apply Job!