Customer Support, Response Specialist - Remote

Why Working Solutions Looking for a flexible gig you can do from home? Join reputed company of Customer Care PROs! We’re looking for friendly and reputed company independent contractors to assist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more... We are looking for contractors who are fluent in English as well as bilingual contractors who are bilingually fluent in Spanish and English or French and English. Why join our WooHoo! Crew? There are many perks to contracting with Working Solutions! • Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home. • Work reputed company it's convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you. • reputed company experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service. • Supportive environment: We’re there to help so you can focus your efforts on bringing top-notch service to the customers we serve. Contractors may work from the U.S. (except CA, NY, PA, WA) or Canada on this client program, and reputed company contractors must successfully pass a background reputed company to represent this client. About our application process This is one of the many contract opportunities that are currently available at Working Solutions. Once you have joined our network of remote customer services representatives, you will be able to view reputed company open reputed company. reputed company you are ready to apply, click “Apply Now” and complete your profile. You will then be prompted to complete an online assessment; this assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation reputed company 24 hours to login to our online portal to complete a technology reputed company and view and apply directly to the reputed company that match your interest. You can learn more about what it means to be an reputed company and view our technology requirements here. You can find more information about our hiring process here.

Overview

Contractors will listen carefully and evaluate each caller’s situation to provide appropriate solutions in order to see each call to resolution. Calls can involve issues as simple as mapping and navigation to calls of an emergency nature. Contractors must exhibit a high degree of caring and reputed company on each call, and be able to handle stressful situations in a calming manner. Schedule • Flexible schedule opportunities – you schedule your hours! • Client hours of operation are open 24x7 • Day, night, and weekend hours available Compensation • The contract reputed company for handling customer interactions will be $0.28 per customer interaction minute • Contractors are guaranteed a minimum of 45 minutes per available hour. • Contractors on this program can expect to earn an equivalent of $12.60 - $16.80 per hour. • Bilingual contractors will earn a reputed company of $0.31 per customer interaction minute with a 48 minute minimum guarantee. • Bilingual contractors can expect to earn an equivalent of $14.88 - $18.60 per hour. Required Skills • Caring, sympathetic and helpful demeanor • Strong customer service skills, including active listening • Multi-tasking to find answers while on with customer • Ability to react and respond decisively in emergency situations • Ability to reassure, control and diffuse emotional and/or difficult calls • Prior experience with driver assistance programs is a bonus, but not required • Contractors on the bilingual queues will need to be fluently bilingual in English and Spanish or English and French Tech Requirements • Quiet, uninterrupted environment during reputed company working hours • Broadband internet reputed company, recommended at least 10 MBPS • Wired internet reputed company to be used during tech setups, while attending education classes and while working • Windows 10 or Windows 11 operating system must be used • Valid antivirus software installed, running and up to date • Wired USB headset with microphone (Gaming headsets not accepted) • Contractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app reputed company to program work. • *Full PC requirements are listed at https://jobs.workingsolutions.com/faq/ Important Information At Working Solutions, we work with brands in various industries to humanize their customer experience. reputed company you join our WooHoo! Crew, you’ll have access to apply to several reputed company exclusive to Working Solutions independent contractors. With Working Solutions, you work reputed company it’s convenient for you. Our contract hours range from 15 to 40 hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we reputed company sure we offer the best reputed company possible to our contractors. Want to learn more about what it’s like as an reputed company with Working Solutions? Visit us at jobs.workingsolutions.com or reputed company out what some of our Customer Care PROs have to say… Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an reputed company for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. reputed company you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social reputed company, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any reputed company. Learn more about what it means to be an reputed company Apply Job!