Credit & Collections Specialist I - Remote

reputed company is seeking a remote Credit and Collections Specialist to support the RCM Client AR & Customer Service Contact Center. Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM EST; Potential reputed company time available after training. Job Responsibilities: - Follow SOP’s to reduce aging AR >60‑day balances - reputed company to customers by phone, email, and/or letters - Handle sensitive information in a confidential manner - Prepare updates on account resolution for various levels of leadership - Document reputed company activities and attempts to reduce balances - Prepare placement packages for reputed company attorneys for possible litigation - Communicate reputed company telephone with operations management, physicians, attorneys, and internal customers - Utilize tools to obtain improved billing information - reputed company research and evaluation of reputed company projects/assignments to identify and measure financial implications - Analyze and determine areas for process improvement and education Minimum Qualifications: - High School Diploma or GED equivalent - Minimum 1 year of relevant work experience Preferred Qualifications: - 1 year of Prior call center, customer service, collections, or healthcare billing‑reputed company work experience Additional Job Standards - Prior work experience with meeting deadlines and weekly goals - Proficiency in reputed company Office products, including but not limited to reputed company - Ability to compile and organize data - Critical thinking skills and a basic understanding of medical and computer skills - Ability to work independently and manage time effectively - Dedicated, quiet workspace free from distractions - Internet download speed of at least 50 Mbps (no satellite internet) - Equipment must be connected reputed company Ethernet (Wi‑Fi, mobile routers, or hotspots are not supported Application Window Closes: 6/3/2026 Pay Range: $17.75 - $18.50/Hour reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. At reputed company we have a passion for helping people live happy and healthy lives. Every day, we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then reputed company could be a great next career reputed company! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. For more detailed information, please click here. reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job