Entry Level Tax Preparer
Jackson Hewitt Tax Service Inc. is a leading provider of tax preparation services with a focus on client satisfaction. They are seeking a Seasonal Entry Level Tax Preparer who will be responsible for preparing accurate tax returns, conducting client interviews, and providing IRS audit support while ensuring compliance with regulations.
Responsibilities
- Conduct face-to-face tax interviews with clients
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS audit support
- Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations
- Collection and processing of clients’ payments while ensuring timely deposits
- Marketing and business generation efforts
- Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion
- Answer client calls via our national call center routing system
- Answer questions and provide future tax planning to clients
- Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution
- Support office priorities through teamwork and collaboration
Skills
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Experience working in a fast-paced environment
- Basic knowledge of computer functions and math
- Sales and/or marketing experience
- PTIN Certification: Yes
- Experience in accounting, finance, retail, bookkeeping, or tax preferred
- Bachelor's degree in Accounting or related field a plus!
Education Requirements
- Bachelor’s degree in Accounting or related field a plus!
Benefits
- Paid training
- Flexible scheduling
- Free tax training
- Continuing education for tax preparers
Company Overview