Back to the board

GBS Customer Service Tel Rep-5

100% remote Flexible hours Hiring now

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Rep Servicio al cliente Disponibilidad horaria: 1:00am - 1:00pm (44 hrs semanales) Desde casa Grado: 6 Resumen del puesto Este puesto ayuda a UPS a brindar un servicio excelente y a generar valor para los clientes, siguiendo los procesos establecidos y ofreciendo soluciones que impulsen su crecimiento. Además, contribuye a identificar y superar los obstáculos que dificultan el éxito de los empleados y los clientes. Responsabilidades: Asiste a los clientes con preguntas sobre sus paquetes y colabora con otros empleados de UPS para encontrar soluciones que faciliten la entrega cuando sea necesario. Mantiene un control constante de los objetivos y resultados de desempeño. Cumple o supera los indicadores clave de rendimiento (por ejemplo, puntuaciones de encuestas de satisfacción del cliente, calidad, tiempo de respuesta al cliente y cumplimiento de plazos, etc.). Propone ideas y soluciones para mejorar la experiencia con UPS. Requisitos: Excelentes habilidades de atención al cliente y capacidad de escucha. Excelentes habilidades de comunicación oral y escrita, así como de resolución de problemas. Capacidad para gestionar múltiples tareas simultáneamente en un entorno dinámico con mínima supervisión y gran atención al detalle. Experiencia en atención al cliente o administración general (preferible). Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Apply To This Job

Keep exploring

Sr Manager, Change Management (remote)

100% remote Flexible hours

Research Scientist 2

100% remote Flexible hours

Business Intelligence Developer (Remote)

100% remote Flexible hours

Sr. Specialist MCM Business Development

100% remote Flexible hours

Financial Counselor - Remote

100% remote Flexible hours

Contact Center Specialist

100% remote Flexible hours

Art Director, Performance Creative - Temporary Worker

100% remote Flexible hours

Customer Service Representative

100% remote Flexible hours

Sr. Team Lead, Account Services

100% remote Flexible hours

Financial Analysis Senior Consultant

100% remote Flexible hours

Experienced Full Stack Customer Support Specialist – Live Chat & Remote Work Opportunities

100% remote Flexible hours

Remote Entry-Level Gaming Chat Support Specialist - Customer Service Representative | Live Chat Support for YouTube & Twitch Communities (Training Provided)

100% remote Flexible hours

Experienced Product Operations Specialist – Remote Customer Support Role at arenaflex

100% remote Flexible hours

Experienced Freelance Form Designer – Custom Vendor Form Development for arenaflex

100% remote Flexible hours

Senior Data Platform Engineer

100% remote Flexible hours

Software Engineer, iOS Core Product - Kharkiv, Ukraine

100% remote Flexible hours

SAP GTS Consultant Remote Contract

100% remote Flexible hours

Solutions Architect France

100% remote Flexible hours

[Remote] Regional Sales Director - Northwest

100% remote Flexible hours

[Remote] Finance Analyst, North America

100% remote Flexible hours