FireFly - AI Engagement Manager - Bangalore / Noida

Qualifications

• Education:
• Bachelors or equivalent experience in Computer Science, Software Engineering, or a related field preferable.
• Technical Skills:
• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM platforms
• Expertise in financial modeling, forecasting and planning
• Advanced knowledge of strategy frameworks (e.g., SWOT, PESTEL, Porter’s Five Forces).
• Competence in business intelligence tools and scenario planning.
• Professional Experience:
• 9-10 years of experience in business strategy, management consulting, or a similar role
• Proven track record of designing and implementing successful business strategies
• Experience in leading high-stakes projects and managing cross-functional teams.
• Background in scaling operations or expanding into new markets.
• Exposure to diverse industries or global market environments.
• Experience with Agile and Scrum methodologies and the ability to work in multi-functional teams.
• Soft Skills:
• Analytical Thinking: Ability to synthesize complex data into actionable insights.
• Problem-Solving: Innovative approach to overcoming business challenges.
• Leadership: Strong capability to influence and lead teams toward common objectives.
• Communication: Excellent verbal and written communication skills, capable of engaging with stakeholders at all levels.
• Adaptability: Comfort in navigating ambiguity and adjusting strategies as needed.
• Collaboration: Strong interpersonal skills to build relationships across departments and external partners.
• Time Management: Expertise in prioritizing tasks and managing tight deadlines.

Start Date 25 May 2026 Start Date_Validation Start Date Validated

Job Description

Responsibilities

• Develop and implement strategic plans to drive adoption of Adobe Digital Media solutions across enterprise customers, ensuring alignment with organizational goals and improving value realization.
• Collaborate with key collaborators to identify growth opportunities, analyze usage trends, and implement targeted initiatives to enhance engagement and success metrics within customer organizations.
• Develop, implement, and manage comprehensive business strategies that align with organizational goals and market demands.
• Conduct market research and competitive analysis to identify growth opportunities and potential risks.
• Monitor key performance indicators (critical metrics) to evaluate the success of strategies and recommend adjustments as needed.
• Identify inefficiencies within business operations and propose solutions to streamline processes.
• Work closely with senior leadership to define and prioritize critical initiatives.
• Collaborate with cross-functional teams (marketing, sales, operations, finance) to implement strategies effectively.
• Stay updated on industry trends, emerging technologies, and market shifts to provide actionable insights.
• Identify and evaluate new business models and revenue streams.
• Communicate and coordinate well with Customer team members as well as consultants and managers

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Apply To This Job