Collections Clerk
Description Key Responsibilities - Manage inbound and outbound collection calls with delinquent clients - Conduct payment outreach and follow-ups across 100 accounts - Assist with loan restructures and payment arrangements - Respond to email inquiries via shared payment support inbox - Perform account research and update internal systems - Support fast-paced collections workflows to maintain service levels Qualifications - Bilingual Spanish/English (required) - Prior collections, call center, or customer service experience preferred - Comfortable handling high-volume outreach (20–30 interactions/day) - Strong communication and problem-solving skills - Ability to learn systems quickly and operate in a fast-paced environment Skills collections, Payment process, Data entry, loan service, Collections credit, Call center, Collection, Collections accounts receivable Top Skills Details collections,Payment process,Data entry,loan service,Collections credit,Call center Additional Skills & Qualifications - Bilingual Spanish/English (required – client-facing collections work) - Collections or high-volume call experience (inbound + outbound) - Comfort managing 20–30+ daily interactions in a fast-paced environment - Strong communication skills (phone + email) with ability to handle delinquent clients professionally - Ability to quickly learn systems and perform basic account research/payment tracking Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of New York, NY. Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Jun 10, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job