Senior People Operations Generalist - Remote (Occasional Travel)

About the position If you are a compassionate collaborator, putting people first, showing care and concern for all, where servant leadership is your passion, here’s your opportunity to become part of, and support Devereux’s outstanding Devereux Education Strategies and Solutions (DESS) team. This position is a remote position with occasional travel to Devereux locations as needed. In this role, you will collaborate with other dedicated professionals who share your passion for helping individuals in need.

We offer

A unique opportunity where the work you perform will support Devereux’s Educational programs throughout the country, resulting in contributions that have relevance to the provision of services to individuals; Supportive team collegial work atmosphere with the ability to deliver high-quality People Operations needed to support decisions: The ability to serve as a servant leader in a collaborative environment with supportive leadership, while having an opportunity to make a significant impact in our organization. Devereux’s DESS People Operations/Human Resources Department responsibilities include: Consultation and Service Delivery including technical assistance, research and guidance to DESS Center managers, supervisors and staff in areas including recruitment, compensation, benefits, employee relations, retention, safety and communications and compliance. Provides Employee relations counseling to employees. Conducts investigations, exit interviews and represents the organization in legal proceedings that involve unemployment, workers’ compensation, PHRC/EEOC or other actions involving employees and/or former employees. Works collaboratively with National People Operations Director and Center supervisory personnel to develop and implement retention strategies Maintains People Operations System records (Oracle) to include inputting, and manipulation of data for reporting and monitoring Develops and implements employee motivation, celebration, recognition and reward activities and initiatives. Identify, recommend, guide and / or implement organizational efforts to ensure compliance with federal, state and licensing agency regulations as well as school-based regulations. Maintain personnel records to ensure compliance with DESS and Devereux regulatory mandates. Demonstrate a commitment to Servant Leadership and Diversity, Equity, Inclusion and Belonging through continuous development, modeling, inclusive behaviors and proactive education to employees. Click on the following link to see why we are a great place to work: http://benefits.devereux.org . Devereux is proud to offer ASCEND–the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment, among other benefits! What is People Operations? Today, many businesses are moving toward the term “People Operations,” as this function is viewed as an equal partner across business lines. Truly, an organization’s employee workforce requires the same strategic approach and vision as its other core business functions. So, whereas HR functions are more narrowed in scope, People Operations is more strategic and data-driven, placing purposeful focus on people and culture, and working to build a sense of community among colleagues. At Devereux, our goal is to serve as a valued and trusted strategic partner, helping centers/departments make the best possible people-based decisions that will benefit employees, the individuals we serve and the overall organization.

Responsibilities

• Consultation and Service Delivery including technical assistance, research and guidance to DESS Center managers, supervisors and staff in areas including recruitment, compensation, benefits, employee relations, retention, safety and communications and compliance.
• Provides Employee relations counseling to employees.
• Conducts investigations, exit interviews and represents the organization in legal proceedings that involve unemployment, workers’ compensation, PHRC/EEOC or other actions involving employees and/or former employees.
• Works collaboratively with National People Operations Director and Center supervisory personnel to develop and implement retention strategies
• Maintains People Operations System records (Oracle) to include inputting, and manipulation of data for reporting and monitoring
• Develops and implements employee motivation, celebration, recognition and reward activities and initiatives.
• Identify, recommend, guide and / or implement organizational efforts to ensure compliance with federal, state and licensing agency regulations as well as school-based regulations.
• Maintain personnel records to ensure compliance with DESS and Devereux regulatory mandates.
• Demonstrate a commitment to Servant Leadership and Diversity, Equity, Inclusion and Belonging through continuous development, modeling, inclusive behaviors and proactive education to employees.

Requirements

• Bachelor’s degree in People Operations/Human Resources or related field; PHR Certification preferred.
• Minimum of Five (5) years’ People Human Resources/People Operations - related experience covering key PO functions with employee relations, performance management, workers' compensation, leaves of absence, benefits, compensation and training.
• A master's degree in human resources or related may substitute for one year of the experience requirement. ncluding employee relations, full cycle recruitment, workers’ compensation, leaves of absence, benefits, compensation and training.
• Highly proficient with HRIS and electronic personnel systems (e.g., ADP, Oracle, myAvatar, Microsoft Office Suite).
• Extensive knowledge of federal, state, and local labor laws, and compliance regulations.
• Proven experience in managing end-to-end recruitment processes, including job postings, candidate screening, interviewing and hiring.
• Strengths in managing and resolving employee conflicts and cultivating a positive work environment.
• Exceptional verbal and written communication skills with ability to collaborate with employees at all levels, lead teams, and provide direction and training.
• Work independently and as part of a team.
• Requires flexibility and an ability to adapt to the demands of rapidly changing priorities.
• Must demonstrate use of sound judgement and be able to make quick and accurate decisions independently
• Systems oriented thinker, detail-oriented
• Servant Leader with exceptional customer service skills and accountability.

Nice-to-haves

• Experience in Behavioral Health/Education setting is preferred.
• PHR Certification preferred.

Benefits

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

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