Regional Account Manager

Regional Account Manager Why join Wodify? Because your ideas matter. Because you’ll drive real impact. Because you’ll grow here. At Wodify, we’re empowering fitness & wellness businesses and their clients around the world with cutting-edge technology. We’ve connected 2 million people across 5,000 businesses in 95+ countries—and we’re just getting started. Join us and shape the future of fitness tech. As a Regional Account Manager, you own a defined long-tail territory of Wodify customers (between ~500–750 accounts). You’re responsible for driving retention, increasing ARPU, and strengthening product adoption through structured quarterly engagement, proactive outreach, and revenue-focused conversations. In this role, you’ll play a critical part in reducing silent churn, identifying growth signals, and ensuring every customer in your territory feels supported—even at scale. A Day in the Life: Own a defined long-tail territory of ~500–750 accounts, executing structured quarterly outreach to ensure full coverage and meaningful touchpoints with every customer. Drive expansion revenue through high-velocity add-ons, signal-based outreach lists, and disciplined pipeline tracking and follow-up. Identify at-risk signals—engagement gaps, feature adoption trends, processing volume—and take proactive steps to reduce silent churn across your portfolio. Leverage trigger dashboards to prioritize outreach, identify feature underutilization, and recommend relevant add-ons to stabilize business health and increase product adoption. Partner with Support, Onboarding, and Sales through defined escalation and routing processes, and provide structured feedback on expansion trends and adoption friction observed in your territory. Balance relationship-building conversations with revenue-driving opportunities, serving as the primary growth contact for your accounts. Knowledge, Skills & Abilities: 1+ year in a customer-facing role (Support, Onboarding, Sales, or Account Management) Strong written and verbal communication skills Organized and process-driven Comfortable managing a high-volume portfolio Growth-oriented mindset Fitness or wellness industry experience is a plus Benefits: $65-75k OTE: $40-50k base + $25k variable (50% retention / 50% add-on MRR) Equity plan Medical, Vision and Dental Insurance plus company-paid disability and life insurance 401(k) plan and FSA Unlimited PTO Team, social and philanthropy events Gym/wellness reimbursement and commuter benefits Location-agnostic (remote, hybrid, and in-office friendly!) About Wodify: We know that you want to be part of an organization where you can build a successful career and make an impact. In order to do that, you need an organization that gives you purposeful work and the opportunity to grow and develop. We also know that those organizations are few and far between. At Wodify, our purpose is to empower a fulfilled life for our customers, partners, and communities. We ensure our team members have the flexibility and autonomy to make a meaningful difference every day and as Wodify grows we support our team members by providing clear steps to their own professional growth and development. Everything we do at Wodify stems from our culture. We are driven by our values which are: Lead Like a Business Owner Be Customer Obsessed Think Platform Commit & Deliver Champion Continuous Improvement We strive to live these values every day in our interactions with each other, our customers, and our vendors and make sure that everyone feels empowered to hold each other accountable to them as well. So, if our message and culture resonate with you, check out our open positions and apply! And in the meantime, check out our culture videos and blog! Requirements null Apply To This Job