Experienced Full Stack iGaming Dealer Presenter (Customer Service Representative) – Web & Cloud Application Development
At arenaflex, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. As a leading developer and provider of products and services for online casino entertainment, we're looking for a skilled and charismatic iGaming Dealer Presenter to join our team in Atlantic City, NJ.
About arenaflex
arenaflex is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. arenaflex's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivaled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: arenaflex Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel. arenaflex is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Job Description
As an iGaming Dealer Presenter, you will be responsible for presenting casino games live on-camera, interacting with players, and providing an engaging and rewarding experience for our live players. You will be working rotating shifts with regular breaks, and the studio is a 24/7 operation, so you must be able to work a flexible schedule, including evenings, weekends, and holidays.
Key Responsibilities:
* Present casino games live on-camera, including Blackjack, Roulette, and Baccarat
- Interact with players in a professional and engaging manner
- Follow work rules and maintain a high level of professionalism at all times
- Provide an engaging and rewarding experience for our live players
- Work rotating shifts with regular breaks
- Participate in ongoing training and development to improve skills and knowledge
Essential Qualifications:
* Must be 18 years of age or older
- Must be able to obtain a NJ Gaming License
- Required to successfully complete a pre-employment background check
- Wear assigned uniforms and maintain professional appearance standards
- Minimum 1 year of customer service or hospitality work experience preferred
- Responsible, dedicated, and dependable
Preferred Qualifications:
* Previous experience in the gaming industry or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
Skills and Competencies:
* Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other software applications
- Ability to learn and adapt to new systems and technologies
Career Growth Opportunities and Learning Benefits:
* Ongoing training and development to improve skills and knowledge
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Access to industry-leading technology and tools
- Opportunities for professional development and certification
Work Environment and Company Culture:
* Centrally located modern studio environment with break room and refreshments
- Collaborative and dynamic work environment
- Opportunities for socialization and team-building
- Flexible scheduling and work-life balance
- Recognition and rewards for outstanding performance
Compensation, Perks, and Benefits:
* Hourly rate + tips and performance bonuses
- 10 days of paid time off annually, 5 sick days
- Paid break time
- Full game technique training and career growth opportunities
- Employee referral program
- Medical, dental, and vision insurance plans
- 401k match
- Nationwide employee discount program
How to Apply:
If you're a motivated and charismatic individual with a passion for customer service and the gaming industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Confidentiality:
All your information will be kept confidential according to EEO guidelines.
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. Apply for this job