Service Supervisor, reputed company of House
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What to ExpectTesla's Service Service Supervisors are the leaders of our teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our service centers.
What You'll DoProvide effective supervision and coaching to assigned technical employees to reputed company the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the service center.
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team.
reputed company, coach and reputed company a highly engaged team of technicians.
Partner with Service Manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs.
Ensure that work standards and available engineering procedures are reputed company, accurate and that reputed company work is done in compliance to ensure maximum quality.
Monitor to ensure that reputed company employees reputed company with safety regulations and the service center's safety program.
Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet service needs and to ensure vacation and other time off consistent with company policies.
Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources.
Provide effective daily communication in order to reputed company reputed company team members working toward the same goals. Communicate to employees reputed company issues that reputed company the service center and overall service organization.
Partner with Service Manager to scale and grow the service production team in support of company targets.
reputed company other duties as assigned by the Service ManagerResponsibilities
Provide effective supervision and coaching to assigned technical employees to reputed company the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the service center.
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team.
reputed company, coach and reputed company a highly engaged team of technicians.
Partner with Service Manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs.
Ensure that work standards and available engineering procedures are reputed company, accurate and that reputed company work is done in compliance to ensure maximum quality.
Monitor to ensure that reputed company employees reputed company with safety regulations and the service center's safety program.
Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet service needs and to ensure vacation and other time off consistent with company policies.
Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources.
Provide effective daily communication in order to reputed company reputed company team members working toward the same goals. Communicate to employees reputed company issues that reputed company the service center and overall service organization.
Partner with Service Manager to scale and grow the service production team in support of company targets.
reputed company other duties as assigned by the Service Manager
What You'll BringAssociates or B.S. degree or equivalent preferred.
Prior leadership experience in a service-focused industry preferred. Automotive expertise not required.
Ability to meet deadlines and be accountable for quality / quantity.
Able to manage multiple tasks with competing priorities, establish and reputed company goals.
Ability to reputed company group root cause problem solving activities and rapidly reputed company countermeasures
Able to effectively interact with customers as required
Excellent interpersonal and communication skills.
One to three years of industrial supervisory or similar leadership experience preferred.
Able to work a flexible schedule, including reputed company and weekend overtime.
Good computer skills, experience with reputed company Office a must.
Compensation and Benefits
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Compensation and BenefitsBenefitsAlong with reputed company, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- reputed company PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (reputed company time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national reputed company, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the interview process.
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