Experienced Customer Practice Manager, Media & Entertainment, US - Driving Business Growth and Transformation

Are you a seasoned professional with a passion for driving business growth and transformation in the Media & Entertainment industry? Do you have a proven track record of leading customer-facing teams and developing strategic customer programs that drive financial value? If so, we invite you to join arenaflex, a leading provider of cloud-based solutions, as a Customer Practice Manager, Media & Entertainment, US.

About arenaflex

arenaflex is a cutting-edge technology company that is revolutionizing the way businesses operate in the cloud. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional solutions that meet the evolving needs of our clients. Our team of experts is dedicated to providing world-class support and guidance to our customers, helping them to achieve their business goals and stay ahead of the competition.

The Role

As a Customer Practice Manager, Media & Entertainment, US, you will be responsible for leading and supporting transformative customer programs during the pursuit, solution, and ongoing engagement stages. You will develop a long-term arenaflex strategy and execute against that strategy within our Media & Entertainment vertical in the United States. This is a customer-facing role that requires strong business acumen, excellent communication skills, and the ability to build and maintain strong relationships with customers and internal stakeholders.

Key Responsibilities

* Lead business outcomes by articulating accelerated customer outcomes through cloud transformation

• Execute long-term strategic customer transformation roadmaps, with a high bias for action to deliver results in arenaflex and platform bookings in the near term
• Develop a unified account plan and pursuit plan that aligns with arenaflex account team (direct sales)
• Establish executive relationships across business and technology groups, executive sponsorship of programs
• Establish an internal network at arenaflex, most notably with internal organizations critical to success: account team, partner team, global services organization, finance, and legal
• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and arenaflex business objectives
• Support scale through shared learnings and mechanisms across the arenaflex team

Essential Qualifications

* Bachelor's degree or 7+ years of professional or military experience

• 5+ years of Media & Entertainment industry experience
• 8+ years of IT consulting and management experience in customer-facing roles
• A proven track record of scoping, selling, and delivering large-scale enterprise IT transformation programs
• Experience in leading solutions that include core products, third-party products, and custom-built solutions

Preferred Qualifications

* A consistent track record of achieving sales targets and opportunity management

• Excellent written and verbal communication skills, including workgroup leadership and executive presentations

Why Join arenaflex?

* Work with a leading provider of cloud-based solutions that is revolutionizing the way businesses operate

• Join a team of experts who are passionate about delivering exceptional solutions and customer satisfaction
• Enjoy a dynamic and inclusive work environment that values diversity and innovation
• Develop your skills and expertise through ongoing training and mentorship programs
• Enjoy a competitive compensation package, including equity, sign-on payments, and other forms of compensation

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional solutions and customer satisfaction, and we strive to create a work environment that is inclusive, diverse, and innovative. We believe in the importance of mentorship and career growth, and we offer ongoing training and development programs to help our employees achieve their career goals.

Compensation and Benefits

arenaflex offers a competitive compensation package, including equity, sign-on payments, and other forms of compensation. Our compensation reflects the cost of labor across several US geographic markets, and we offer a full range of medical, financial, and other benefits to our employees.

How to Apply

If you are a seasoned professional with a passion for driving business growth and transformation in the Media & Entertainment industry, we invite you to apply for this exciting opportunity. Please submit your application through our internal or external career site, and take the first step towards a rewarding new role. Apply To This Job Apply for this job