Associate Manager – Digital Content

Job Description:

• Create, update, publish, and maintain website content across TDS digital properties.
• Ensure content accuracy, brand alignment, accessibility, and adherence to established content standards and guidelines.
• Manage and maintain a complete website content inventory, ensuring outdated or redundant content is reviewed and updated or removed as necessary.
• Serve as the primary user and subject matter expert for the CMS, supporting efficient content workflows and issue resolution.
• Partner with marketing, product, legal, compliance, and other internal teams to plan and execute content updates aligned to campaigns, promotions, and product launches.
• Own and manage the website content calendar, coordinating timelines, dependencies, and approvals to ensure on-time publication.
• Translate business requirements into clear content updates and publishing plans that support organizational objectives.
• Identify opportunities to streamline content production and publishing through process improvements and the effective use of AI and automation tools.
• Act as the business unit representative for content-focused initiatives, including privacy, security, and regulatory changes.
• Collaborate with legal, compliance, and internal governance teams to assess content impacts of new or changing regulations and ensure required updates are implemented accurately and on schedule.
• Support audits, reviews, and documentation related to digital content compliance as needed.

Requirements:

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 4+ years of progressive experience creating and managing website content.
• 1+ years of experience working within a Content Management System (CMS).
• Proven ability to work effectively across an organization.
• Familiarity with telecom services and technology.
• Ability to use AI to streamline and automate repetitive tasks.
• Basic knowledge of (Hypertext markup Language) HTML.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.

Benefits:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

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