[Hiring] Major Medical Billing Representative @UnitedHealth Group
Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. The RCM Billing Representative is an entry-level to intermediate individual contributor responsible for accurate and timely invoice creation and claim submission for home infusion services. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST (will be assigned to an 8-hour shift based on business needs). It may be necessary, given the business need, to work occasional overtime. Primary Responsibilities:
- Process claims with primary focus on copay assistance and secondary claims after primary adjudication
- Generate and submit accurate invoices and claims in a timely manner
- Review open delivery tickets and prioritize daily billing activities
- Identify billing discrepancies and escalate trends to leadership
- Complete account correction requests within established SLAs
- Resolve payer rejections for clean claim resolution
- Adhere to payer, regulatory, and internal billing guidelines
- Provide customer service to internal and external stakeholders
- Demonstrate alignment with organizational mission, values, and culture in all interactions
- Perform additional duties as assigned to meet evolving business needs
Qualifications
- High School Diploma/GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of medical billing OR medical collections experience
- Proficient in Microsoft Programs (Excel, Outlook, Teams)
- Proficient in Adobe Acrobat OR Nitro Pro Platforms
- Ability to work full-time, Monday - Friday
Requirements
- Knowledge of ICD-10, HCPCS, NDC, HIPAA
- Knowledge/experience with pharmacy/medical terminology
- Knowledge/experience with multi-claim databases and / OR clearing house platforms
- Medical copay assistance and secondary claims experience
- Medical copay assistance portals
- Pharmacy infusion background
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment
Telecommuting Requirements
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
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