UX Project Manager, ICAM SSO Focus

100% remote Flexible hours Hiring now

Job Description:

Lead UX‑focused project management for SSO modernization, ensuring user flows, onboarding experiences, and authentication journeys are optimized and consistent.
Partner with VA stakeholders, product owners, and technical leads to translate ICAM requirements into clear UX artifacts (journey maps, wireframes, prototypes, acceptance criteria).
Coordinate cross‑functional teams to deliver UX improvements across Entra ID (SSOi) and Okta (SSOe) integrations.
Manage timelines, risks, dependencies, and deliverables for UX‑related SSO initiatives.
Ensure UX recommendations align with Zero Trust, NIST 800‑63, and VA ICAM standards.
Support change management, communication, and training materials for improved user experience.
Provide executive‑ready reporting, dashboards, and briefings on UX progress and SSO adoption metrics.

Requirements:

Hands‑on experience with UX processes, including user research, prototyping, usability testing, and journey mapping.
Working knowledge of ICAM, SSO, and authentication technologies (Entra ID/Azure AD, Okta, MFA, federation, OAuth/OIDC/SAML).
Ability to translate technical identity workflows into intuitive user experiences.
Strong communication skills with the ability to brief leadership and collaborate with technical and non‑technical stakeholders.
Experience supporting Agile teams and managing iterative UX deliverables.
Experience supporting VA, DoD, or other federal agencies.
Familiarity with VA SSO, onboarding processes, and application integration patterns.
Experience with Figma, Miro, Adobe XD, Jira and Confluence.

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