Remote | Healthcare Operations Workflow Specialist

We are sharing a specialised part-time consulting opportunity for professionals experienced in healthcare operations, revenue cycle workflows, medical billing and coding, patient administration, clinical documentation support, compliance, and care coordination processes. This role supports current and upcoming remote consulting opportunities focused on structured healthcare operations review, revenue cycle workflow analysis, patient access documentation, clinical documentation support, compliance review, and high-quality project execution. Selected professionals will apply their healthcare operations expertise to review realistic healthcare scenarios, evaluate process requirements, prepare structured written outputs, and support accurate, evidence-based healthcare workflow tasks.

Key Responsibilities

Professionals in this role may contribute to: Revenue Cycle, Claims & Billing Review

• Review healthcare operations scenarios involving claims submission, denial appeals, prior authorization, medical coding, charge entry, billing inquiries, and payer documentation
• Evaluate claim forms, coded charts, denial materials, charge records, and billing outputs against documented requirements and source materials
• Support structured review of ICD-10, CPT, HCPCS, payer policy, prior authorization workflows, and reimbursement documentation
• Identify missing information, coding issues, documentation gaps, denial causes, and expected revenue cycle outcomes

Patient Access & Healthcare Administration

• Review healthcare administration scenarios involving patient scheduling, intake, eligibility verification, referral coordination, records requests, and patient communications
• Evaluate scheduling, intake, eligibility, referral, and records workflows against required fields, process rules, provider availability, and documentation standards
• Support structured review of patient communication templates, records request letters, scheduling workflows, referral notes, and administrative healthcare artifacts
• Prepare clear written explanations for healthcare administration decisions based on source materials and verifiable criteria

Clinical Documentation, Compliance & Care Coordination

• Review clinical documentation support scenarios involving chart abstraction, note formatting, discharge summary preparation, order entry support, and template management
• Evaluate care coordination and compliance materials involving HIPAA documentation, care plan tracking, case management notes, and regulatory quality reporting
• Support structured review of care plans, patient communications, coded charts, denial appeals, clinical documentation, and compliance materials
• Maintain accuracy, consistency, and professional judgment across submitted work

Ideal Profile Strong candidates may have:

• 3+ years of experience in healthcare operations, revenue cycle management, medical billing, medical coding, clinical documentation, healthcare administration, patient access, payer operations, or provider operations
• Working fluency in at least two areas such as ICD-10/CPT coding, claims workflows, denial management, EHR systems, prior authorization, HIPAA documentation, scheduling, intake workflows, or care coordination
• Familiarity with healthcare systems and tools such as Epic, Cerner, athenahealth, eClinicalWorks, Meditech, NextGen, payer portals, billing systems, or similar platforms
• Comfort reading and preparing healthcare artifacts such as claim forms, denial appeals, coded charts, care plans, patient communications, intake forms, referral notes, and clinical documentation materials
• Strong written communication skills and ability to explain healthcare workflow decisions clearly
• Ability to follow structured instructions and produce evidence-based work

Educational Background

• A degree or professional background in healthcare administration, health information management, medical billing and coding, nursing, public health, clinical documentation, business administration, or a related field is helpful
• Equivalent practical experience in healthcare operations, revenue cycle management, medical office administration, coding, billing, or care coordination is also highly relevant

Nice to Have

• CPC, CCS, COC, CPB, RHIT, RHIA, CRC, RN, MA, healthcare administration credential, or equivalent healthcare operations background
• Experience with claims submission, denial appeals, prior authorization, charge entry, coding review, patient scheduling, referral coordination, or records requests
• Familiarity with HIPAA documentation, payer workflows,

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