Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

At arenaflex, we're committed to revolutionizing the way we approach data management and customer service in the healthcare and insurance industry. As a Remote Data Entry Associate, you'll play a vital role in ensuring the accuracy and timeliness of our clients' data, while also providing exceptional support to our customers. If you're a detail-oriented, tech-savvy individual with a passion for problem-solving, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative data management solutions to the healthcare and insurance industries. Our team of experts is dedicated to delivering exceptional results, and we're always looking for talented individuals to join our mission. As a Remote Data Entry Associate, you'll be part of a dynamic team that's passionate about making a difference in the lives of our clients and customers.

Job Summary

We're seeking an experienced Remote Data Entry Associate to join our team. In this role, you'll be responsible for scrubbing, researching, and validating provider contract records, as well as updating status in customer systems. You'll also be responsible for researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading. If you have a strong attention to detail, excellent analytical skills, and a passion for problem-solving, we encourage you to apply.

Key Responsibilities

As a Remote Data Entry Associate, you'll be responsible for:

• Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
• Updating status in customer systems to reflect changes and updates
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
• Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem-solving
• Identifying and resolving both routine and non-routine problems or escalation to more proficient team members
• Monitoring e-mail box and sending responses to inquiries

Essential Qualifications

To be successful in this role, you'll need:

• 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
• 1+ year(s) of experience in a professional/office-related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

Preferred Qualifications

While not required, the following qualifications would be a plus:

• Ability to communicate (oral/written) effectively in a professional/office setting
• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)

Skills and Competencies

To succeed in this role, you'll need:

• Strong attention to detail and accuracy
• Excellent analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to learn new software tools and systems quickly
• Strong time management and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Remote Data Entry Associate, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced team members
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

Work Environment and Company Culture

As a Remote Data Entry Associate, you'll be working from home, but you'll still be part of a dynamic and supportive team. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. You'll have access to:

• A comprehensive benefits package, including health, dental, and vision insurance
• A 401(k) retirement plan with company match
• Paid time off and holidays
• A flexible and remote work schedule
• Opportunities for professional development and growth

Compensation and Perks

As a Remote Data Entry Associate, you'll be compensated with:

• $15.00 - $26.00 per hour
• A comprehensive benefits package, including health, dental, and vision insurance
• A 401(k) retirement plan with company match
• Paid time off and holidays
• A flexible and remote work schedule

Schedule and Availability

The required schedule for this position is Monday-Friday, 8AM-4:30PM. However, we're flexible and willing to work with you to accommodate your needs. You'll need to be available to work a minimum of 20 hours per week, with the possibility of additional hours as needed.

How to Apply

If you're a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! Apply Now! Apply for this job