EPIC Analyst IV (Hospital Billing)

Overview: Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Remote - Applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin Description: We are seeking an Epic Hospital Billing Analyst IV to join our team - this candidate will work on our Epic HB team performing builds, testing, validation, maintenance and ongoing support of the Epic HB module and coaching/mentoring other Epic HB Analysts. We are seeking the Resolute Hospital Billing Administration certification as well as Resolute Hospital Billing Fundamentals for Single Billing Office (SBO) certification for this opportunity. This role will work on builds and configs, including Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties. A level IV Analyst should have a minimum of 5+ years Epic Analyst experience in this space w/ certifications listed above. Remote position, however candidates must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin. Please see preferred qualifications for a more detailed candidate profile of tech specs. RESPONSIBILITIES:

• Responsible for the design, build, testing, validation, maintenance and ongoing support of Epic Hospital Billing systems.
• Works across interdisciplinary workgroups to accomplish set goals as a team.
• Is a representative of the Information Technology team and is responsible for establishing, fostering and maintaining positive business relationships with Emory co-workers; interdisciplinary workgroups; clinical and financial department representatives; Epic partners; and all other staff who use or interact with the Epic application suite.
• Instructs, directs, supports, and provides technical guidance to other analysts and contractors and consultants, as necessary.
• Functions as business partner with service lines, departments, individuals, and coworkers.
• Develops expert knowledge of system capabilities, applications, and processes to function effectively as educator and expert for system users.
• Creates/modifies/advises/trains on workflow improvements regarding system usage and design.
• Establishes and leads regular meetings proactively with department heads and/or superusers to identify, document, and prioritize their needs.
• Coordinates operational and capital project requests with appropriate EHC IS and operational teams.
• Acts as primary contact for supported applications regarding system down time.
• Leads delivery of technical consulting and support services and solutions with minimal management input.
• Takes primary ownership for Epic and other applications software and file maintenance support for break-fixes, optimizations, special updates, upgrades, and implementations.
• Leads/facilitates system design, validation, and/or remediation sessions.
• Assist with Epic Security assignment, security templates and maintenance where appropriate.
• Remains current on Epic new version training for all applicable Epic certifications (if Epic).
• Provides leadership within and across teams.
• Assists and mentors team members and other staff and serves as orientation resource for new employees.
• Develops and maintains positive relationships with team, department, and organization.
• Participates in educational and leadership opportunities to enhance professional growth and expertise.
• Serves as a positive change agent within and across teams. Leads/facilitates team and cross-team meetings and initiatives.

PREFERRED QUALIFICATIONS: Epic Certifications: Resolute Hospital Billing Fundamentals for Single Billing Office Resolute Hospital Billing Administration Epic Hospital Billing experience across multiple areas such as:

• Claims
• Billing edits
• Workqueues
• Denials
• Charge capture
• Payment posting
• Integrations

Revenue cycle background, (hospital) i.e. regulatory requirements and how they affect us (i.e. MNC, CCI, LCDS) Understanding of flow from scheduling, registration, charges, medical records to patient financial services MINIMUM QUALIFICATIONS:

• Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.
• A minimum of 7 years of progressive experience in clinical, business, or other healthcare operational areas or 9 years no degree.
• This position requires the appropriate Epic certification for the specific area of assigned responsibility.
• Working knowledge and subject matter expertise in the assigned operational department areas.
• Knowledge and Abilities: Expert oral and written communication skills with a diverse population. Expert organizational, problem-solving, analytical, and time management skills. Expert interpersonal skills to interact positively and productively with teams across organizational lines. Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements. Flexibility to manage multiple initiatives and shift priorities based on business needs. Instructs, directs, supports, and provides technical guidance to other analysts and contractors and consultants, as necessary.

Additional Details: Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred. Apply tot his job Apply To this Job