Complex Claims Examiner, Property & Energy

Are you an experienced claims professional with a strong background in property and energy insurance? Are you looking for a challenging and dynamic role with a global leader in the insurance industry? Look no further than American International Group (AIG). We are seeking a highly skilled and motivated Complex Claims Examiner to join our team and handle complex property and energy claims. As a Complex Claims Examiner, you will play a vital role in ensuring that our clients receive the highest level of service and support during the claims process. If you are a detail-oriented, analytical thinker with a passion for delivering exceptional customer service, we want to hear from you. Join us at AIG and take your career to the next level. Evaluate and handle complex property and energy claims in a timely and efficient manner. Utilize your expertise and knowledge of insurance policies and procedures to accurately assess and determine coverage for claims. Conduct thorough investigations to gather all necessary information and documentation for each claim. Analyze and interpret policy language and apply it to the specific claim being handled. Collaborate with other team members, including adjusters, attorneys, and underwriters, to effectively manage and resolve claims. Communicate effectively with clients, providing updates and addressing any questions or concerns throughout the claims process. Maintain accurate and detailed claim files and documentation. Keep up-to-date with industry trends and changes in regulations and laws related to property and energy insurance claims. Provide exceptional customer service to clients, ensuring their satisfaction with the claims process. Identify potential fraud or suspicious activity and escalate to the appropriate department for further investigation. Continuously strive to improve processes and procedures to enhance the overall efficiency and effectiveness of the claims team. Adhere to company policies and guidelines, as well as local, state, and federal regulations. Train and mentor junior claims team members as needed. Maintain a high level of professionalism and ethical standards in all interactions and activities. American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job