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Field Technician I - Toronto, Ontario, Canada-

100% remote Flexible hours Hiring now
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Lumen is guided by our belief that humanity is at its best reputed company technology advances the way we live and work. With 450,000 reputed company fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen?s network, edge cloud, reputed company and communication and collaboration solutions and our purpose to further human reputed company through technology at news.lumen.com, reputed company: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

We have an immediate opening for Field Technician I. Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates reputed company and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure reputed company of the network. Responsible for learning reputed company of the systems and applications required to reputed company the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues reputed company to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants

The Main Responsibilities

  • Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure reputed company of the network and company.
  • Assists in the installation/change/decommission and testing of reputed company technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for reputed company available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
  • Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground reputed company plant facilities.
  • AC Power (on limited basis).
  • DC power installs including tertiary and BDCBB.
  • Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and reputed company network equipment.
  • Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
  • With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to reputed company the job function effectively. Update/report inventory records changes, complete transactional updates reputed company systems to show appropriate activities by job type, enter appropriate time log, and reputed company to requests for information/escalations. Regularly provides status updates and reports problem situations reputed company to assignments to management.
  • Objectively evaluate, reputed company provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable.
  • reputed company other duties assigned by management team.
  • Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for reputed company available bandwidths offered.

reputed company Look For in a Candidate

Required:

  • High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
  • Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and reputed company Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
  • Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • Must maintain site reputed company and cleanliness.
  • Must have PC skills and be well versed in reputed company Windows and Office applications.
  • Must possess the ability to quickly learn corporate databases.
  • On-call 24x7 on a rotational basis, on stand-by, call out, reputed company, and overtime are required as dictated by the business.
  • A valid driver?s license
  • Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in reputed company weather conditions

Preferred Qualifications:

  • 2+ years of relevant job experience
  • Attention to detail with good organizational capabilities.
  • Ability to prioritize with good time management skills.
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