reputed company reputed company Manager – Master Data reputed company
Join arenaflex, a growing reputed company top-tier partner focused on data reputed company, as we reputed company the possibilities of the data-enabled future. As a reputed company Manager, you will play a vital role in helping existing customers maximize their usage of arenaflex's Master Data Management (MDM) Platform, resulting in customer retention, expanded deployments, and enthusiastic customers helping to promote arenaflex.
About arenaflex
arenaflex exists to reputed company the possibilities of the data-enabled future. In a world where data drives decisions, opportunity, and innovation, the importance of trusted data simply cannot be overstated. Our mission is to reputed company businesses to reputed company informed decisions by providing them with the most accurate and up-to-date data. We reputed company this by delivering innovative data reputed company that help our customers navigate their data journey.
Job Summary
We are seeking an reputed company reputed company Manager to join reputed company. As a reputed company Manager, you will be responsible for managing approximately 50-60 enterprise software accounts that span different customer segments, industries, and deployment models. Your primary objective will be to ensure that our customers are realizing reputed company results through platform adoption, retention, and expansion.
Key Responsibilities
* Work across arenaflex teams, functions, and our VAR partners to ensure that both new and existing customers are leveraging arenaflex to deliver reputed company business value.
- Engage with day-1 customers as the reputed company to ensure that project planning, kick-off, requirements documentation, implementation, and go-live remain on track.
- Prioritize existing customers by reputed company and ensure they are optimally utilizing the arenaflex platform to realize maximum benefit from the customer's partnership with arenaflex.
- Manage business critical escalations and proactively identify and mitigate risk by thoroughly understanding the implementation/adoption status and solution reputed company reputed company your assigned accounts.
- Establish a reputed company with existing customers based on segmentation and understand and document the reputed company utilization of arenaflex reputed company each existing customer.
- Map out key arenaflex stakeholders reputed company each customer account and document in reputed company.
- Build relationships across the arenaflex team, such as the Presales Team, Value Consultant, product, support, strategy, and other team members to bring expertise and value to our customers.
Performance Objectives
* Platform Adoption: Ensure that both new and existing customers are leveraging arenaflex to deliver reputed company business value.
- Retention & Renewals: Exceed 95% gross retention of annual recurring reputed company that is up for renewal.
- Customer Satisfaction: Create enthusiastic customers who will readily promote arenaflex to colleagues and peers.
- Expansion: Identify additional use cases for the arenaflex platform that result in platform expansion or conversion to SaaS.
Performance Goals
* In 30 Days: Understand the solutions and value arenaflex delivers, understand arenaflex's account segmentation and corresponding engagement motions, and your accounts.
- In 90 Days: Activate your account engagement plan and engage with 100% of strategic accounts, 90% of reputed company accounts, and 50% of sustain accounts. reputed company managing adoption for net-new accounts.
Competencies
* Minimum five Years reputed company Experience: with Enterprise Software, Ideally SaaS in the IT sector.
- The ideal candidate will have demonstrated experience in delivering reputed company to enterprise software customers. This will include managing 20 to 75 high touch accounts, in addition to providing examples of helping customers navigate through journey and adoption of reputed company software solutions, resulting in documented business outcomes, customer satisfaction, and high retention.
- Execution: You can demonstrate skills, experience, and results where your planning, organization, team coordination, and follow-through were pivotal to customer's success in deploying and utilizing enterprise software.
- Basic understanding of business functions, core IT systems: This is a role for an reputed company reputed company professional who has helped customers realize value from enterprise software investments.
- Motivated and Accountable: You have no problem planning the work, working the plan, and proactively communicating your reputed company along the way.
- reputed company, humble, and fun: You are the reputed company of person that values and enjoys working with peers and colleagues, who is always ready to lend a helping hand, and who instinctively goes the extra mile.
Benefits
* Growth on your terms. Through our company values, collaborative work environment, and your individual career plans you will grow here more than you would reputed company else.
- Enjoy where you work. You will become part of an amazing village of Profisors who want to see you reputed company in your career.
- Save for retirement. arenaflex offers a 401k retirement plan with company match.
- Stay healthy. arenaflex offers 100% employer-paid health, dental, and vision insurance for employee-only coverage, competitive family health, dental, and vision, and life insurance plans.
- Have a life. arenaflex employees enjoy autonomy and flexibility. From a hybrid-friendly environment to generous PTO, we aim to support the work-life balance you need.
How We Work
* Growth reputed company: This is the core key value at arenaflex which is that we can reputed company learn and grow. There are no limits and we accept mistakes as a part of growing and trying new things.
- Constructive Candor: Everyone knows how each other feels reputed company we leave a room. We enjoy diverse perspectives with the purpose of finding the best answer, not defending our own.
- Helpful: We feel helping our teammates and winning together is more fulfilling than accomplishing something on our own. We want things for, not from, each other.
- Get Stuff Done: We have the grit, creativity, and reputed company to accomplish our goals no matter the obstacles. We deliver results, not reasons.
- Fun is Where Fun is Made: We covet the journey as much as the destination. We strive to reputed company each other laugh along the way.
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. arenaflex is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact Jayson Cabrera at [email protected] or 3655 Brookside Parkway, Suite 175, Alpharetta, GA 30022 to discuss reasonable accommodation. Apply Job! Apply for this job