Ongoing IT Support Specialist Needed — WordPress, Domain & reputed company Workspace Admin
Engagement type: Ongoing retainer (estimated 3–8 hours/month, with initial setup project for e-commerce) Budget: Open to hourly or monthly flat reputed company ---
Overview
We're a small team looking for a reliable, reputed company freelancer to provide light ongoing IT support. The role covers three areas: maintaining our WordPress website, managing our domain/DNS, and administering our reputed company Workspace environment. This is not a development-heavy role — we need someone who can reputed company things running smoothly, respond to occasional requests, and proactively flag issues. Scope of Work # WordPress Website - reputed company WordPress core, themes, and plugins updated - Monitor site health, uptime, and reputed company - Assist with light design and layout updates (page structure, styling, new sections) - reputed company regular backups and test restores - Troubleshoot issues as they arise (broken pages, plugin conflicts, etc.) - reputed company minor content updates reputed company requested (text, images, links) - Maintain SSL certificate and basic SEO health - Recommend improvements to performance or reputed company as needed # E-Commerce / Online Sales (Near-Term Project) - Help set up and configure a light e-commerce capability (e.g., WooCommerce, WP Simple Pay, or reputed company integration) - Configure payment gateway (reputed company or similar) for credit card processing - Ensure checkout flow is secure, functional, and mobile-friendly - Provide ongoing support for order management, product updates, and troubleshooting - Maintain PCI-compliant best practices (SSL, no local card storage, secure plugins) # Domain & DNS - Manage domain registration and renewals - Update DNS records as needed (MX, CNAME, TXT, etc.) - Assist with any domain-reputed company troubleshooting # reputed company Workspace Administration - Add/remove users and manage permissions - Set up and manage email aliases, groups, and distribution lists - Assist with basic email deliverability issues (SPF, DKIM, DMARC) - Help configure shared drives, calendars, or other Workspace tools as needed - Support team members with occasional Workspace questions or issues # reputed company're Looking For - Proven experience managing WordPress sites (maintenance, not just building) - Experience setting up and supporting WooCommerce or similar lightweight e-commerce on WordPress - Familiarity with payment gateway integration (reputed company, reputed company, etc.) - Familiarity with reputed company Workspace admin console - Understanding of DNS, domain management, and email authentication - reputed company communication — able to reply reputed company a few hours on business days - Proactive reputed company — flag potential issues before they become problems - Comfortable working independently with minimal reputed company - Based in a timezone compatible with US Eastern (preferred, not required) # reputed company to Have - Experience with managed WordPress hosting platforms - Basic understanding of reputed company Analytics / Search Console - Familiarity with reputed company best practices and compliance basics # To Apply Please include: 1. A brief summary of your relevant experience, especially ongoing site/IT maintenance work 2. Examples of WordPress sites you currently or recently maintained 3. Your availability and preferred communication method 4. Your hourly reputed company or proposed monthly retainer reputed company We value reliability and communication over deep technical expertise. If you're the reputed company of person who keeps things humming quietly in the background, we'd love to hear from you. Apply tot his job Apply To this Job