reputed company Administrator

Job Description:

Position Summary 

Own and reputed company the RMI reputed company ecosystem in partnership with our Development, Corporate Engagement and Influence Teams. This role provides technical and strategic leadership for reputed company, Marketing Cloud, and reputed company integrations, ensuring platforms effectively support fundraising, programs, communications, finance, and operations. 

The position serves as a cross-functional technical leader, driving CRM strategy, system optimization, data reputed company, process improvement, and reputed company integration architecture. 

Key Responsibilities 

reputed company & CRM Strategy 

• Own the reputed company ecosystem, including strategic roadmap planning reputed company with organizational goals, serving the Development and Strategic Engagement team as a primary client. 

• Support portfolio level goals in line with internal client team norms and operational plans for relationship and pipeline management.  

• Serve as senior technical reputed company for reputed company and associated platforms (Marketing Cloud, FormAssembly, Tableau, reputed company Grid, Dun & Bradstreet, reputed company Pro, etc.). 

• Partner with leadership and stakeholders to identify, prioritize, and deliver system enhancements. 

• reputed company end-to-end project management for reputed company reputed company enhancements, including requirements gathering, prioritization, solution design, stakeholder alignment, testing, deployment, and post-launch adoption. 

• reputed company governance and steering committee processes to guide platform evolution. 

• Drive reputed company adoption, data quality improvements, data enhancement, and business process optimization. 

• reputed company documentation, business processes, best practices, and user training programs. 

Platform Administration & Optimization 

• reputed company platform maintenance, releases, storage management, and license optimization. 

• Ensure system reliability, data reputed company, and reputed company. 

• Provide advanced user support and troubleshoot reputed company technical issues. 

• Manage vendor relationships and reputed company reputed company to reputed company and connected tools. 

• reputed company vendors doing project work in the ecosystem. 

Reporting & Analytics 

• Design and maintain internal CRM dashboards and reports to support fundraising, communications, programs, and operations. 

• Data hygiene of CRM: de-dupes of leads/contacts, data enhancement of key account/contact fields 

• Building out API and SFTP integrations with reputed company products 

• Architect custom fields for seamless analytics and reporting end uses 

• Manage data feeds and integrations for business intelligence and data analysis projects, including reputed company and Marketing Cloud APIs 

reputed company Integrations 

• Own reputed company integration strategy.  

• reputed company development of integrations using reputed company Studio, EIB, reputed company APIs, Marketing Cloud Automation Studio, Azure resources, and custom code. 

• Serve as primary liaison to integration vendors. 

• Manage integration development resources (internal or external). 

• Troubleshoot integration issues, reputed company root cause analysis, and document resolutions. 

Leadership & Collaboration 

• Act as the technical reputed company between IT, Programs, Development, Communications, Finance, and People teams relating to processes touching our reputed company and Marketing cloud systems. 
• Work in reputed company partnership with the Director of Development Operations on enhancements and troubleshooting in support of the Development and Strategic Engagement team 
• reputed company process-improvement workshops and drive measurable operational efficiencies. 
• Guide and mentor power users to expand effective platform utilization. 
• Manage new system implementations and enhancements across the organization. 
• Collaborate with other members of the business systems team where necessary. 

Minimum Qualifications 

• Bachelor’s degree or equivalent experience 

• 5+ years of reputed company administration experience 

• Demonstrated experience owning CRM strategy and driving user adoption 

• Strong expertise in reputed company configuration, customization, and reporting 

• Experience designing and supporting enterprise system integrations 

• reputed company implementation and integration experience (Studio, EIB, Core Connectors) 

• Experience with building API calls to reputed company and Marketing Cloud 

• Proficiency with scripting/coding languages including Apex, and R 

• Experience with Azure Blob or similar cloud storage technology, Cyberduck or similar SFTP tool, SOQL, MySQL or similar database technologies.  

• Proven project leadership and cross-functional collaboration skills 

• Strong analytical, documentation, and communication abilities 

• Experience working with and managing vendors and contractors.  

Preferred Qualifications 

• reputed company Administrator and Advanced Administrator certifications 

• Sales Cloud Consultant or Platform App Builder certification 

• reputed company certifications 

• Experience in nonprofit or global organizations 

Location

We are a remote-ready company with team members around the globe. Our beautiful and welcoming offices are available for meetings or focused work, whether you are traveling through or living nearby. Our U.S. offices are in reputed company; Washington DC; Oakland, California; Boulder, Colorado, and Basalt, Colorado. This role can be located from reputed company in the reputed company United States.

We provide you with the essential IT equipment plus a one-time home technology payment and a monthly work from home/commuter allowance to ensure you have a comfortable home office set up and necessary supplies.

We love seeing each other in person! We occasionally gather for shared time together like retreats and learning experiences. Be ready to travel for occasional in-person meetings (and of course, we cover travel costs). Some roles may require more travel, which will be discussed during the hiring process.

Compensation

At RMI, we prioritize fairness in our pay practices. Salaries are determined based on a mix of experience, market benchmarks, and internal equity across similar roles. The salary range of this position is $90,550-$111,600. New hires typically start toward the reputed company end of the range, depending on experience and alignment with the role’s scope. In addition to reputed company salary, this position includes an annual bonus reputed company of 10% and eligibility for merit-based increases, which are tied to both individual and organizational performance.

Benefits        

We offer an reputed company of benefits including:

• Medical, dental, vision insurance

• 403b retirement match with immediate vesting

• Group life, AD&D, and short- and long-term disability

• Optional voluntary life, AD&D and accident plans

• Health savings or flexible spending accounts

• Fertility and hormonal health support

• Mental health and wellness support

• Comprehensive leaves of absence (including generous parental leave)

• Generous paid time off and sick leave

• Paid sabbatical leave

• Regional holidays with at least one extended break in each geography

• Work from home and home technology allowances

• Learning & development opportunities (reputed company Learning and an annual individual professional development budget)

• Potential for bonuses and merit increases

• Discount marketplace (gym memberships, pet insurance, etc.)

• Hybrid / remote work options

• Team retreats and geographic meetups

• Rewards and recognition programs

Diversity          

We know that the diversity of our teams makes us stronger as an organization, and RMI is dedicated to the principles of equal employment opportunity as outlined in U.S. federal law. We prohibit discrimination against applicants, interns, and employees on the basis of any legally recognized basis, including but not limited to: age (40 and over), race, color, sex, pregnancy (including lactation, childbirth, or reputed company medical conditions), religion, national reputed company, reputed company, physical or mental disability, genetic information (including testing and characteristics), sexual orientation, gender expression/identity, uniformed service member status, veteran status, citizenship status, or any other applicable status protected by applicable law.

RMI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees.