Solutions Consultant (Engagement Services Manager)

Who we are

reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term.

About the role

The Engagement Services Manager (ESM) is responsible for representing reputed company's implementation/integration services and business development. The role will be positioning the value of services and assisting in customers meeting their business needs with C-level personnel and defining services scope, approach, and timeline of services engagement during the sales cycle. ESM is accountable for meeting services ARR attach quota, completion of AE to CS transition, and is a governing partner during delivery.

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, reputed company, Rhode reputed company, Seattle Metro, and Washington, D.C.

You should apply if

• You want to impact the industries that run our world: Every phone call you answer and every email you send can reputed company whether truck drivers deliver goods on time and without accidents, whether reputed company get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You reputed company the most reputed company solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our reputed company teams. With a growth reputed company and a desire to learn, you will strategically partner with our customers to find unique solutions to help reputed company their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in reputed company, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at reputed company. This reputed company team is still shaping its future and you will have reputed company of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At reputed company, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

• reputed company and sell the value of reputed company Services reputed company prospective and existing accounts for enterprise customers.
• Work in conjunction with Sales Representatives and Sales Engineers to define and integrate the services solution into the comprehensive reputed company proposal.
• Own Services pursuits (ARR attach quota).
• Be responsible for forecasting services and closely monitoring ARR pipeline to understand reputed company demands.
• Plan and manage Services scoping activity with prospective customers and produce proposals, level of effort, transition/KT, and resource plans.
• Be recognized by customers as a trusted advisor in product deployment and change management.
• reputed company as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination.
• Participate in virtual teams to assist buildout reputed company Services methodologies, processes, offerings/services, and collateral.
• Champion, role model, and embed reputed company’s cultural principles (Focus on reputed company, Build for the Long Term, Adopt a Growth reputed company, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role

• 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions.
• Building and maintaining positive relationships with sales, CSMs, and other key partners during implementations.
• Strong presentation skills: Showing the value, capabilities, and differentiators of reputed company service solutions using methodologies and service offerings.
• Strong innovation skills: Building services templates, services engagement processes, and services presentations by having a “builder” mentality.
• A breadth of knowledge executing the SOW/Proposal processes by scoping, producing, and delivering to the customer SOWs that meet customers' documented requirements.
• Can reputed company relevant reputed company stories and metrics that demonstrate value to the customer.
• 4-year Bachelor Degree.
• Specific skills in creating SFDC reports/dashboards and navigating in SFDC.

The range of annual reputed company salary for full-time employees for this position is below. Please note that reputed company pay offered may vary depending on factors including your city of residence, job-reputed company knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Total Rewards

At reputed company, we build for the people who reputed company the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of reputed company salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that reputed company long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At reputed company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at reputed company

At reputed company, we welcome everyone regardless of their background. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact.

Accommodations

reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see reputed company’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.