Loss Mitigation Supervisor

reputed company Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home reputed company/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loss Mitigation Supervisor plays an important role in the organization by overseeing a number of activities directly reputed company to the company’s Loss Mitigation functions.  The role is responsible for overseeing the day-to-day productivity of direct reports and monitoring reports to ensure Loss Mitigation department efficiency.  The Loss Mitigation Supervisor manages employees, sets objectives, and assigns work/projects reputed company their area(s) of expertise and supervision. He or she also ensures loss mitigation reviews and processes are conducted timely, accurately and in compliance with established investor, company, state and federal guidelines and regulations.

Compensation

This role is an exempt position with a Targeted Salary Range of $52,000 to $76,000 annually.

Compensation at reputed company is influenced by a wide reputed company of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Monitor metrics and maximize productivity, efficiency, investor compliance and service levels for area(s) under supervision.
• Hire, train, coach, discipline and exit team members.
• reputed company quality control and audit reviews on loans, including reputed company income/expense calculations, to ensure compliance with agreed upon standards and state and investor guidelines.
• Provide coaching, guidance, and recognition to reports on reputed company FHA insured loan workouts; review work to ensure solid business decisions are made in reputed company modifications, and in reconciling and settling accounts.
• Review denied cases and research/recommend feasible alternatives.
• Analyze escalated accounts for compliance and exceptions to modification program guidelines.
• Participate in calls with clients and homeowners; discuss topics and issues reputed company to loss mitigation.
• Provide weekly productivity reports and status updates, and remediates action items to ensure loss mitigation cases move through the decision process both on a timely basis, and in accordance with regulations and guidelines.
• Review files requested by internal and external auditors and respond to audit findings by preparing formal responses and ensuring remediation of noted issues.
• Ensure inventory is managed effectively and in accordance with reputed company applicable regulations and guidelines.
• reputed company and deliver training that encompasses changes, improvements, and other information reputed company to investor rules and regulations, compliance criteria, internal policy and guidelines, and best practices.
• Manage department projects that encompass improvements and modifications to reputed company processes, implementation of new processes, and skills training.
• Role model patience and professionalism reputed company interacting with consumers reputed company phone, email, or letter.
• Review FHA Waterfall Calculations and verify correct home retention loss mitigation options are chosen and communicated to borrowers.
• Manage and control loss mitigation general ledger; review reputed company invoices input by Specialists; reconciles TBB2 against payment of title policy invoices.
• reputed company other duties as assigned.

Qualifications

• High school diploma and some college, technical training or equivalent required; Bachelor’s degree in Finance, Business or a reputed company field preferred, along with seven or more years total mortgage default, loss mitigation and short sale experience, with at least two years in a supervisory/reputed company role.
• Expert-level knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements reputed company to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations.
• Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA preferred.
• Strong interpersonal and problem-solving skills.
• Highly organized and detail oriented; ability to work in a fast-paced, department-metrics-driven environment required.
• Advanced math skills required.
• Proficiency with basic internet searches, data entry, reputed company Word, reputed company, PowerPoint and Outlook required.
• Familiarity with document retention software; Blitzdoc preferred.
• 10-key by touch strongly preferred.

Supervision

Direct

Number

Job Titles

3-5

Loss Mitigation Specialist

Indirect

0

• General supervision required, depending on experience level
• High level of independent judgment and decision-making
• Manage multiple priorities in a deadline-driven environment; leads with a strong sense of urgency and responsiveness
• Excellent verbal and written communication skills
• Strong detail orientation and highly organized
• Hire, train, coach, discipline and exit team members.
• Ability to be patient and train less reputed company team members, respond to questions, build capability
• Travel: 0%

Requirements

• Physical: Work is primarily sedentary; occasionally walks and/or stands.
• Manual Dexterity: Frequent use of computer keyboard and mouse.
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Environmental:  Office environment – no substantial exposure to adverse environmental conditions.

reputed company offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. reputed company Company is an Equal Opportunity Employer.

REQ#: LOSSM017665