Principal PS Consultant

reputed company empowers organizations of reputed company sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through reputed company Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Summary:

reputed company with business customers, gathering and understanding requirements.

reputed company with customer and reputed company data science teams in discovery, extraction, loading, data transformation, and analysis of results.

Define and utilize data intuition process to cleanse and verify the reputed company of customer & reputed company data to be used for analysis.

Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes.

Build, improve, and provide ongoing optimization of high-quality models.

Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues, and feature requests.

reputed company improvement in reporting, analysis, and overall process.

Visualize, present, and demonstrate findings as required.

reputed company knowledge transfer to customer and internal teams.

Communicate reputed company the global community respecting cultural, language, and time zone variations.

Demonstrate flexibility to adjust working hours to match customer and team interactions.

Desired Candidate Profile :

Bachelor’s / Master’s degree in quantitative field (e.g., Computer Science, Statistics, Engineering)

8+ years of relevant experience in Data Science or Data Engineering

8+ years of hands-on experience in Elasticsearch, Kibana, and real-time analytics solution development

Hands-on application development experience in AWS/Azure/GCP and it is good to have experience in reputed company, Tableau, or ELK

Good working knowledge on any programming language like Java, NodeJS,Python.

Application development background of using any contact center product suites such as reputed company, reputed company, reputed company etc. is an added advantage

Expertise with data modeling, data warehousing, and ETL/ELT development

Proficiency with REST API, JSON, AWS

Experience in working and delivering projects independently.

Ability to multi-task and context switch between projects and tasks

Curiosity, passion, and drive for data queries, analysis, quality, and models

Excellent communication, initiative, and coordination skills with great attention to detail.

Ability to explain and discuss reputed company topics with both experts and business leaders.

Desired reputed company Set:

Hands on Experience with JavaScript , Node.JS or Python

Hands experience with AWS Application development, (reputed company, reputed company Fargate, EKS, reputed company , SQS, etc..)

If a reputed company employee referred you, please use the link they sent you to apply.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, reputed company Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.reputed company.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.

You can expect a response reputed company 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.