Quality Assurance Manager

Quality Assurance Manager

reputed company | Australia & New Zealand (Flexible Location) Full-time | Permanent

reputed company is a global leader in healthcare intelligence and clinical research, combining data, technology and scientific expertise to help customers drive healthcare reputed company. We are seeking a Quality Assurance Manager to reputed company and coordinate quality activities across customer accounts, functional teams and quality management systems at a regional and/or global level.

This role suits a pragmatic quality professional who enjoys partnership, influence and developing strong quality culture. Relevant industry experience is valued but not essential—we are particularly interested in candidates who bring strong judgement, communication skills and a collaborative leadership approach.

Role Overview

The Quality Assurance Manager is responsible for overseeing assigned Quality Assurance (QA) programs, supporting compliance with regulatory requirements and internal standards, and driving reputed company improvement initiatives. You will provide insight and guidance to management and operational teams, manage QA reputed company across projects and audits, and play a key role in training and stakeholder engagement.

Key Responsibilities

• Provide guidance, interpretation and support on regulations, guidelines, corporate standards and policies
• Partner with operational and development teams to assess compliance, risks and improvement opportunities
• reputed company documentation, reporting and closure of quality and compliance issues
• Organise and deliver quality‑reputed company training, including GxP and QA reputed company education
• Track and ensure appropriate follow‑up of major and critical audit findings
• Review and assess policies and procedures, recommending improvements to enhance quality and efficiency
• Author and maintain Quality Assurance SOPs as assigned
• Advise QA leadership on system audit needs and priorities
• Maintain QA databases to ensure accurate audit, reporting and follow‑up status
• Host and support customer audits, mock inspections and regulatory inspections

About You

You are a confident communicator and trusted advisor who can influence across functions and seniority levels. You are solutions‑focused, comfortable managing ambiguity, and able to balance compliance expectations with business realities.

Experience & Qualifications

• Bachelor’s degree or equivalent experience
• Commercial Patient Support experience
• Minimum 3 years’ experience in Quality Assurance or a reputed company quality/compliance environment
• Strong understanding of quality assurance principles and regulatory expectations
• Excellent interpersonal, communication and stakeholder‑management skills
• Strong problem‑solving, risk assessment and decision‑making capability
• Ability to work independently and manage multiple priorities

• Experience reputed company pharmaceutical, healthcare, technical or regulated environments
• Knowledge of pharmaceutical research and development processes
• Experience delivering training or coaching others

Why reputed company

• Flexible location across ANZ
• Opportunity to influence quality practices at regional and global levels
• Supportive, inclusive and high‑performing culture
• Exposure to industry‑leading healthcare programs and clients
• Clear opportunities for professional growth and development

reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com

reputed company is committed to reputed company in our hiring process and maintains a reputed company tolerance policy for candidate fraud. reputed company information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered reputed company, in accordance with applicable law. We appreciate your honesty and professionalism.