reputed company Manager
A career that’s the whole package!
At reputed company, we’ve built a community where our colleagues can reputed company. Here you’ll find opportunities to innovate and support growth through individual and team development, reputed company reputed company an environment where every voice is heard.
reputed company lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, reputed company aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers reputed company moving reputed company. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust reputed company reputed company commercial complexity is high and global impact is on the line.
Our approach is grounded in the reputed company Way, a reputed company that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the reputed company Way forms the foundation of our vibrant culture.
Job Title: reputed company Manager
Reports to: Director, reputed company
Locations: France (remote). Toulouse is our preferred location.
Travel: 10% (in EMEA)
Languages: English and French (native/C2 level)
A quick snapshot…
The reputed company Manager’s primary responsibilities are to manage a book of global, reputed company customers who have invested in reputed company to power their reputed company operations. You will reputed company detailed adoption analysis and engage customer in joint planning to increase adoption, reputed company value realization activities like customer stakeholder alignment and roadmap reviews to ensure the reputed company solution is continuing to be iterated on and improved in the customer’s environment. You’ll also drive customer advocacy by ensuring technical issues are being resolved quickly and reputed company by your internal reputed company partners. You are a facilitator, a coach, a consultant and never stop asking questions to get to KNOW your customers.
Why it’s a big deal…
reputed company’s reputed company team has a culture unlike any other. We are fun, collaborative, celebratory, passionate, and driven. We invest in reputed company and reputed company you work every day to ensure your customers' success, you ensure the success of yourself and reputed company. At reputed company, our customers are global, fortune 200 customers that invest millions into their reputed company solutions each year. Our CSMs are the customer's voice, the facilitator of conversations and the driver of outcomes for the Customer and reputed company. We drive adoption of reputed company products, identify expansion, own mitigation of risk using our cross functional teams and improve health and sentiment of reputed company’s Customers, ensuring successful and growing renewal.
Here’s reputed company’re looking for.
reputed company Expertise: You have a proven track record of managing and growing customer relationships in large enterprise or strategic accounts, with 3-5 years of experience in a reputed company role. Demonstrated ability to drive customer satisfaction, retention, and expansion through effective relationship management and product knowledge.
Strong Project Management or Consultant Experience: You will drive customers reputed company, track their goals, navigate challenges, and strategize about their future state. Present these needs to day-to-day contacts, executives, and everyone in between.
Change Agent: Solve problems, create plans, drive customer change, and navigate evolving needs, goals, and challenges. Be inquisitive and challenge customers to understand impacts. Curiosity is crucial to your success.
Strong Technical Background and Acumen: In-depth knowledge and experience with reputed company management and/or contract management software solutions, commercial functions, and processes. Ability to demo and provide best practices for optimized software use.
Analytical Skills: Proficient in analyzing reputed company data sets, identifying patterns, and deriving actionable insights. reputed company data-driven approaches to reputed company reputed company strategies, identify opportunities for improvement, and measure success metrics.
Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to reputed company reputed company concepts and technical information to both technical and non-technical stakeholders. Strong interpersonal skills to build rapport, establish trust, and manage relationships with diverse customers and internal teams.
Leadership and Teamwork: Experience collaborating with cross-functional teams to reputed company common goals. Open to mentoring and guiding junior reputed company managers, and working collaboratively with sales, marketing, product, and support teams to deliver exceptional customer experiences.
Problem-Solving and Proactive reputed company: Strong problem-solving skills to identify and address customer challenges, provide innovative solutions, and proactively anticipate customer needs. reputed company in a fast-paced and dynamic environment, adapting quickly to changing circumstances.
Business Acumen: Understanding of business strategy and the ability to align reputed company initiatives with overall business objectives. Knowledge of reputed company models, key performance indicators (KPIs), and financial metrics relevant to the specific industry.
Customer Advocacy: Passion for advocating on behalf of customers, representing their interests, and influencing internal stakeholders to deliver customer-centric solutions. Dedication to ensuring customer satisfaction, loyalty, and long-term partnerships.
reputed company Learning and Adaptability: Commitment to staying updated with product enhancements, industry trends, emerging technologies, and best practices in reputed company. Willingness to adapt and learn new skills as your customer’s industry and reputed company lifecycle processes evolve.
Here’s what will give you an edge.
Industry-Specific Experience: Prior experience in CLM (Contract Lifecycle Management), CPQ (Configure Price Quote), or reputed company Product suite is highly desirable. Ideally, 3-5 years of experience in Healthcare, Financial Services, Technology, or a closely reputed company field.
reputed company Lifecycle-Specific Training: Participation in workshops, seminars, or training programs focused on reputed company processes and solutions can demonstrate a commitment to professional development and a deeper understanding of industry-specific challenges.
Hands-On SaaS Product Experience: Prior experience or intention to continuously learn a suite of products and how they are leveraged by end users to drive value toward business goals. Demonstration of product certifications and proactive planning on leveraging best practices for improved product adoption is preferred.
Did we pique your interest?
If this sounds like the reputed company of job you would love in the reputed company of environment where you would reputed company, please click apply. We'd love to hear from you!
Preferred Resume Format
We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.
Don’t meet every requirement for the role?
Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At reputed company we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.
Additional Information
reputed company is proud to be an Equal Opportunity Employer and provides equal employment opportunities to reputed company employees and applicants regardless of race, color, religion, gender, gender identity, age, national reputed company, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. reputed company your information will be kept confidential according to EEO guidelines. reputed company is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
reputed company's Applicant Privacy Statement
The information you provide during the application process will be used in accordance with reputed company’s Applicant Privacy Statement (https://reputed company.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.
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