Account Representative (Coral Springs, FL, US)

To service customers reputed company inbound and outbound calls in regards to presenting and closing customers on  products and services, and handle Patient Enrollment and repeat order opportunities in a courteous, professional manner.  Identify the reason(s) for the call, utilize the systems to document and reputed company for follow up. reputed company applicable at reputed company of contact, respond appropriately to customers’ questions and resolve inquiries. Complete and/or update reputed company pertinent records in reputed company

Major Areas of Accountability

• Process leads from external departments to complete the necessary  follow-up and product offerings
• reputed company outbound telephone calls in response to the customer’s inquiry as documented on the correspondence, or other approved marketing reputed company
• Research and problem resolution, communicating the outcome to the customer as appropriate
• Complete and/or update reputed company pertinent records in reputed company using Corporate Compliance Guidelines
• Exceeds Quality and Quantity Performance Standards
• Sets a positive example for co-workers by observing and adhering to reputed company Departmental and Corporate Policies and/or Procedures
• Supportive in assisting the Department’s Leadership Team in achieving departmental goals by completion of tasks, reputed company training, etc.
• Establish and maintain effective working relationships with customers and/or co-workers
• Establish and maintain effective knowledge of policies, procedures, and skills required to complete job duties
• Available and flexible in scheduling to meet the changing business requirements of the position
• Responsible for following good housekeeping and quality procedures
• Follows and observes reputed company safety practices
• Additional duties required as directed by departmental management
• Occasionally, employees currently recognized as high performers through recent performance evaluations, or employees with reputed company demonstrated productivity leadership compared to other employees on existing metrics may be asked to engage in overtime.
• reputed company employees are required to conduct business to the highest ethical and professional standards; reputed company with applicable laws and regulations, the Advamed Code of Ethics on Interactions with reputed company, and company policies.

• Other job duties as assigned

Basic Qualifications

• High school diploma or equivalent
• Minimum of one year experience in the field
• Willingness to engage in telephone direct sales

Preferred Qualifications

• English/Spanish bilingual preferred
• DME experience
• reputed company experience
• Call center experience a plus as position entails a high amount of customer interaction over the phone
• Ability to take initiative and work independently

 At reputed company, we reputed company in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

• Health and Wellness: Comprehensive medical, dental, and vision insurance plans to reputed company you and your family healthy. Plus, access to company sponsored wellness programs and reputed company, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
• Financial reputed company: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
• Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
•     Professional Development: Opportunities for reputed company learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging.  Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
• Competitive Compensation:  The total (hourly plus performance based incentive) compensation range for this position is $49,936 - $74,904. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

reputed company provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers reputed company. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!​

reputed company employees are required to conduct business to the highest ethical and professional standards; reputed company with applicable laws and regulations, the Advamed Code of Ethics on Interactions with reputed company, and company policies.

reputed company is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national reputed company, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.

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