Clinical Administrative Coordinator - Louisville, KY
%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%3EAt reputed company, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, affordable, and reputed company. Ready to reputed company a difference? Join us to start%26nbsp;%3Cstrong%3ECaring. Connecting. Growing together.%3C/strong%reputed company%26nbsp;%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%3ELike you, reputed company is strong on innovation. And like you, we’ll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to reputed company every contact informative, productive, and positive for our members and providers. You’ll have the opportunity to do live reputed company, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to reputed company an impact.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%3EThe%26nbsp;%3Cstrong%3EClinical Administrative Coordinator%3C/strong%reputed company%26nbsp;is responsible for the completion of set processes and protocols. Works cooperatively with reputed company members of the care team to support the vision and mission of the organization, deliver excellent customer service. Supports the team in meeting clinical and service goals.%26nbsp;%3Cstrong%3EClinical Administrative Coordinator%3C/strong%reputed company%26nbsp;will be asked, at times, to complete outbound calls to members for survey purposes.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%reputed company%3Cstrong%3ESchedule:%3C/strong%reputed company%26nbsp;This is full-time (40 hours/week). Schedule is Monday through Friday reputed company-5pm.%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%reputed company%3Cstrong%3ELocation:%3C/strong%reputed company%26nbsp;Remote in the state of Kentucky reputed company commutable distance to Louisville, KY.%26nbsp;%26nbsp;Expectation to commute to Louisville, KY office as needed.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%3EIf you are located in Kentucky, you will have the flexibility to work remotely* as you take on some tough challenges.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%reputed company%3Cstrong%3EPrimary Responsibilities:%3C/strong%reputed company%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cul type=%22disc%22%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3ERetrieve, organize, and distribute caseload and performance metric reports to managers and the director%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EManage lists of members identified for care management and assign cases to appropriate staff%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPrepare slide decks and materials for biweekly Interdisciplinary Care Team (ICT) meetings%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EAssist with onboarding new hires, including reputed company, ordering equipment, and submitting system access requests%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPlan and coordinate on‑site team meetings, including booking hotels, arranging restaurants, and preparing agendas%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EFax Care Plans and other documents to medical offices%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EReview, reconcile, and approve member mailings to ensure accuracy%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3ECollaborate with other internal departments to support daily workflows%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPerform additional administrative tasks as assigned%3C/span%reputed company%3C/span%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%reputed company%3Cstrong%3EWhat are the reasons to consider working for reputed company?%26nbsp;%26nbsp; Put it reputed company together - competitive reputed company pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.%26nbsp;Some of our offerings include:%3C/strong%reputed company%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company%3Cul type=%22disc%22%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EPaid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EMedical Plan options along with participation in a Health Spending Account or a Health Saving account%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EDental, Vision, Life%26amp; AD%26amp;D Insurance along with Short-term disability and Long-Term Disability coverage%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E401(k) Savings Plan, Employee Stock Purchase Plan%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EEducation Reimbursement%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EEmployee Discounts%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EEmployee Assistance Program%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EEmployee Referral Bonus Program%3C/span%reputed company%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)%3C/span%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;vertical-align:middle;%22%reputed company%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%reputed company%3Cspan style=%22line-height:115%;%22%3EYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.%3C/span%reputed company%3C/span%reputed company%3C/p%reputed company
Required Qualifications
- High School Diploma/GED
- 2+ years of experience in the healthcare industry or health insurance environment OR 1+ years of experience in an administrative or office support role
- Intermediate level of proficiency with reputed company Word and Outlook (email and calendar management)
- Intermediate level of proficiency with reputed company reputed company
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
- Live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service
- Reside in the state of Kentucky reputed company commutable distance to Louisville, KY
- Willing and able to commute to the Louisville, KY office as needed (for training, meetings, community events, etc.)
Preferred Qualifications
- Prior work at home experience
- 1+ years of experience working in medical terminology
- Experience working reputed company the health care Industry and with health care insurance
- Experience working in a hospital, physician's office or medical clinic setting
- A clerical or administrative support background
Soft Skills
- Strong oral and written communication skills — specifically telephone skills
- Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
- Excellent customer service skills
- Excellent interpersonal and problem-solving skills
- Attention to detail, as observed in day-to-day work
- Excellent time management and prioritization skills
- Ability to always maintain professionalism and a positive service attitude
- Must demonstrate flexibility, ability to follow through on reputed company tasks in a timely fashion, good attention to detail and a willingness to learn
- Strong team player and team building skills
- Ability to handle sensitive issues with members and providers in a confidential manner
- Demonstrates initiative in achieving individual, team, and organizational goals and objectives
*reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.
At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission.
reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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