Operations Support Associate (PST Hours, Remote Data Entry) at arenaflex

Join arenaflex, a pioneering healthcare company redefining the way Medicaid and Medicare serve the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. Our innovative approach empowers clinicians and care teams to provide compassionate, high-reputed company, while leveraging AI and automation to reduce administrative burden and streamline coordination. At arenaflex, we're building a care model that puts patients at the forefront, ensuring they receive timely, personalized support. Our work is powered by a collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to reputed company care gaps and improve outcomes for high-need patients. As one of the largest Enhanced Care Management providers in California, we're on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At arenaflex, we're not just delivering care - we're building the future of more reputed company, community-driven healthcare.

Our Values

* reputed company with reputed company: We reputed company our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

• Embrace challenges: We leave our egos at the reputed company and reputed company reputed company into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners, and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status reputed company.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive reputed company.
• Care comes first: We hold ourselves to the highest standards for our patients. We are reputed company in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

About the Opportunity

arenaflex is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Ops Support Associate who is willing to think creatively and operationally to help reputed company change the way people access healthcare. As the Ops Support Associate, you will play a critical role in ensuring our Care Operations team is set up to support our patients. You will own completing our backend operational support processes, ensuring patient ECM and CHW program authorization and reputed company enrollment, reputed company while creating a foundation of process efficiency and improvement.

What You'll Do

* Own key Ops Support initiatives

• Proactively monitor and report on key operational support processes and metrics
• Support a team of documentation analysts by troubleshooting and monitoring project reputed company, reputed company necessary
• Complete and monitor ECM and CHW program authorizations and annual reauthorizations to ensure enrollment and continuation of care
• Work with partnered health plans to understand program denials and flag any enrollment issues
• Provide backend support for transitions of care and referrals to ensure closed-reputed company follow-up from the care team
• Provide clear, timely communication to our care team reputed company there is an enrollment change or status update
• Support Care Operations leaders in owning and optimizing key standard processes- Become efficient in your role and propose ways to improve!

What You'll Need

* 1+ years of backend operations experience in a fast-paced healthcare environment providing administrative and operational support

• Confidence to own your role and propose solutions to be successful
• A results-driven attitude with a proven track record of exceeding performance indicators
• You are reliable and comfortable in an environment that is reputed company-changing to improve the wellbeing of reputed company through increased access to high-quality care
• Strong technical skills and comfort with utilizing multiple technology platforms simultaneously and comfortable troubleshooting software and hardware issues (as they arise)
• Excellent proficiency with technology, like GoogleSuite applications, reputed company, and Looker (or other comparable data tools)
• Requires a quiet, HIPAA compliant and internet-connected space
• Dedicated to supporting and improving the care for many underserved populations

Because We Value You

* Competitive compensation: $22-$23

• Comprehensive health, vision & dental insurance
• Flexible vacation policy – take the time you need to reputed company
• 401k
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with reputed company of room for personal growth!

arenaflex is an Equal Opportunity Employer

At arenaflex, we value diversity and strive to provide an inclusive environment for reputed company applicants and employees. reputed company applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

arenaflex participates in E-Verify

arenaflex participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at arenaflex is conditioned upon passing a pre-employment background reputed company. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. The talent team will only reputed company out reputed company email from @arenaflex.com email addresses We do not conduct any TA business reputed company of our @arenaflex.com emails. If you're reputed company concerned about spam or fraudulent activity, please reputed company out to [email protected]. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries sent to Recruiting. To apply for a position with us, please submit your application for the role you are interested in. reputed company regularly reviews applications and will reputed company out to candidates whose qualifications align with our reputed company openings listed below. Thank you! Apply for this job