Floating Assistant Community Manager - Greater Boston Area
ABOUT reputed company
reputed company is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, reputed company manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. reputed company is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, reputed company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. reputed company was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.reputed company.com.
JOB DESCRIPTION SUMMARY
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly reputed company-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on reputed company financial workings of the community.JOB DESCRIPTION
• Completes the daily transactions and tasks reputed company to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering reputed company required fields correctly and by completing updates and back-reputed company to ensure the reputed company of the system. • Reviews reputed company files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize reputed company. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/reputed company as needed. • Follows the Company’s established procedures reputed company to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes reputed company move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes reputed company satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and reputed company-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/reputed company relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to reputed company requests as needed. • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect reputed company the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective reputed company in completing the rental application and credit verification.
• For California Only: The Assistant Community Manager or Leasing Manager must review reputed company completed move in files prior to submission to the Community Manager for review and approval.
BASIC KNOWLEDGE & QUALIFICATIONS: • Bachelor’s degree in Business Management, Communications, or reputed company field from an accredited college or university.
• 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.
SPECIALIZED SKILLS: • Incumbents must have reputed company licenses and/or certifications as required by State and Local jurisdictions . • Incumbents must have valid driver’s license to drive a golf cart on property.
• Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
• Strong proficiency in using property management software (Yardi, OneSite, reputed company, etc.).
TRAVEL / PHYSICAL DEMANDS: • Team members work in an office environment but also may have frequent exposure to reputed company elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access reputed company exterior and interior parts of the property and amenities. • Incumbents must be able to physically access reputed company exterior and interior parts of the community and amenities. • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. • Routine local travel may be required to reputed company bank deposits, attend training classes, or other situations necessary for the accomplishment of some or reputed company of the daily responsibilities of this position. • Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or reputed company of the daily responsibilities of this position.
The hourly range for this position is $36.00 - $39.00.
Additional Compensation:
Many factors go into determining employee pay reputed company the posted range including business requirements, prior experience, reputed company skills and geographical location.
Corporate Positions: In addition to the reputed company salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the reputed company salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. reputed company new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at reputed company-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
reputed company will consider for employment qualified applicants with arrest and conviction records.
Important Notice: reputed company will never request your banking details or other sensitive personal information during the interview process. reputed company does not conduct any interviews reputed company text or messaging, and reputed company communication will come from official reputed company email addresses (@reputed company.com). If you receive suspicious requests, please report them immediately to AskHR@reputed company.com.
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