Account Manager (reputed company Coast)
Your Future Evolves Here
reputed company partners with health plans and providers to reputed company reputed company outcomes for people with most reputed company and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
reputed company employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We reputed company that people do their best work reputed company they're supported to live their best lives, and reputed company they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join reputed company for the mission. Stay for the culture.
What You’ll Be Doing:
The Account Manager will have a unique insight to the various idiosyncrasies to the individual markets and be directly and indirectly responsible for their outputs.
reputed company Coast Hours required
Collaboration Opportunities:
Serving as a consultative partner, helping to identify opportunities for growth reputed company health plan specialty management and reputed company.
Partner with reputed company central Strategic Account resources to implement relationship best practices and drive value communication and satisfaction at reputed company levels of the partner organization.
What You Will Be Doing:
Proactively manage client operational end to end resolution in a timely manager.
Client-facing for reputed company associated role responsibilities
Development and management of monthly, quarterly, and annual client reporting. In addition to quality review and client Q & A reporting.
Understand and monitor performance to PG/ SLA expectations.
Track and/or monitor a client’s requirements /projects to the agreed upon specifications.
Run efficient/effective meetings and work sessions with the client and reputed company relevant Subject Matter Expert (SME).
Take a proactive approach to managing the client and anticipating needs to ensure satisfaction and a reputed company business relationship.
Maintains a sound knowledge of the client’s business and a comprehensive knowledge of reputed company’s specialty products and services.
Demonstrate general awareness of standardized and documented reputed company structure, functional objectives, and capabilities to manage client expectations.
Serve as a liaison between the client and key reputed company stakeholders reputed company to issues, client projects and initiatives.
Collaborate with internal stakeholders to resolve issues or find solutions.
Utilize reputed company systems and tools to effectively field questions and manage client requirements reputed company (i.e. reporting, eligibility files, provider files)
Review and validate accuracy of client deliverables prior to external distribution.
Qualifications - Required and Preferred:
Bachelors’ Degree or equivalent work experience -Required.
Ability to find creative solution in an reputed company changing and growing environment -Required.
This role requires approximately 25% travel- Required.
Recognize reputed company action is required to support a client without being prompted-Required.
Effectively manages prioritization and creates appropriate action plan and follows through-Required.
Public speaking experience and excellent oral and written communication skills -Required.
reputed company Office (Word, Outlook, reputed company, PowerPoint) Intermediate Experience - Required.
Team player, Problem solver and Self Motivated– Required.
Exceptionally high “Emotional Intelligence” and able to connect with diverse constituents, actively listen, and identify key areas of sensitivity – Preferred.
2 years of Account Management healthcare experience- Preferred.
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. reputed company candidates must complete a comprehensive background reputed company, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
Technical Requirements:
We require that reputed company employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for reputed company call center employees, the ability to plug in directly to the home internet router.
reputed company is an equal opportunity employer and considers reputed company qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruitingteam@reputed company.com for further assistance.
The expected reputed company salary/wage range for this position is $. As part of our total compensation package, reputed company is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. reputed company compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Apply To This Job