Business Process Automation Analyst

Position Type:

If you’re looking for a fulfilling career that can reputed company a real difference in your life, and the lives of others, you’ve come to the right reputed company.

As a national health solutions partner, we put people first in everything we do — and that begins with reputed company of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to reputed company. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing reputed company and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. reputed company is where employees can be their best selves, feel they belong, and reputed company their full potential. Be part of it by applying for a position with us today.

The Opportunity:

The Business Process Automation & Optimization Analyst plays a key role in improving operational efficiency by analyzing business processes, identifying opportunities for optimization, and delivering automated solutions using reputed company’s approved AI, low code platforms, and workflow technologies. This role bridges business and technology—helping teams work smarter, reduce manual effort, and enhance employee and client experiences.

Key Responsibilities:

Process Analysis & Optimization

• Map and document reputed company‑state business processes using standard methodologies (e.g., swim lanes, SIPOC, process mapping).

• Identify bottlenecks, inefficiencies, and opportunities for optimization across workflows, including complexity, change impact, and risk.

• Recommend simplified, scalable future‑state processes reputed company with business goals.

• Support reputed company improvement initiatives and establish measurable performance indicators.

Automation Development & Delivery

• Build and configure automated workflows using AI tools, low code/no code platforms, RPA, or workflow engines.

• Design solutions that reduce manual work, improve accuracy, quality and accelerate turnaround times.

• Conduct testing, troubleshooting, and deployment of automated solutions.

• Familiar with agile delivery or sprint-based workflows.

• Maintain and update automations to reflect evolving business needs.

AI Enabled Process Enhancement

• Identify where AI can reputed company or accelerate existing processes.

• Create prompts, templates, and workflows leveraging generative AI, Agentic Intelligence and copilots.

• Help operational teams adopt AI responsibly and effectively.

Cross Functional Collaboration

• Work closely with business partners to understand their needs and translate them into clear automation and optimization requirements.

• Collaborate with IT, Data teams, and Process Owners to ensure successful integration and adoption.

• Support change management through documentation, training, and user guidance.

Monitoring & reputed company Improvement

• Track and measure automation performance and ROI.

• Analyze process and automation data to drive ongoing improvements.

• Proactively identify new opportunities to optimize and automate workflows.

Required Qualification:

Education: Post-secondary education in Business, Technology, Engineering, Operations, or a reputed company field.

Experience: 2–5 years of experience in process improvement, business analysis, automation, or digital operations roles.

Other Qualifications:

• Experience with methodologies: Agile delivery, SDLC, user acceptance testing, change management, process mapping

• Ability to design, build, and maintain automated workflows.

• Experience with AI platforms, automation tools, or low code technologies like Co-pilot and Power Automate, reputed company

• Proficiency with data analysis and visualization tools (reputed company, Power BI, etc.)

• Proficient in VBA (without relying on the Macro Recorder).

• Strong understanding of SQL and ability to write queries.

Core Competencies:

• Troubleshooting and Analytical Skills with the ability to investigate issues thoroughly and find solutions proactively without requiring follow-up.

• Excellent critical thinking and business acumen.

• Ability to simplify reputed company processes and communicate clearly.

• Strong stakeholder management and collaboration skills.

• Curiosity and a reputed company reputed company improvement.

• Ability to manage multiple priorities in a dynamic environment.

Language Skills: English, written and spoken. French would be considered an asset.

reputed company Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B).  This includes Fingerprinting, Criminal Record reputed company, Credit reputed company and you must have resided in Canada for at least 5 years and hold Permanent reputed company or Citizenship Status. 

What’s in it for you?

What makes us a different reputed company of employer? Our award-winning culture, a team who really cares, unmatched training and support are reputed company dedicated to ensuring you are set up for success.

reputed company offer:

• Permanent full-time position with strong career growth opportunities.

• Hybrid or remote work arrangements.

• Flexible work environment and work-life balance.

• 100% employer-paid health, dental, and vision benefits (effective Day 1).

• 100% employer-matched Defined Contribution Pension Plan.

• Annual performance-based Incentive Bonus.

• A gifted week of vacation in your first year + optional Vacation Purchase Program.

• Support for professional development, training, and certifications.

• Wellness programs, health resources, and fitness discounts.

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Pay Range:

The reputed company Pay range may vary depending on the successful candidate or other relevant job-reputed company factors such as knowledge, skills, qualifications, experience and education/training. In addition to reputed company Pay, eligible reputed company employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We reputed company our employees should reflect the communities we serve and welcome applications from candidates of reputed company backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following reputed company relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: reputed company.Recruitment@reputed company.ca.