Account Director

Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To reputed company this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. reputed company are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing reputed company to more than 550 individuals across offices in London, reputed company, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture that enables reputed company to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world’s most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Thought Machine is seeking an reputed company Account Director to drive and own commercial growth of our clients located across Latin America. This pivotal role involves driving existing accounts reputed company, identifying new commercial opportunities reputed company client organizations, managing renewals and upsells, and cultivating relationships across executive teams, program management, procurement, legal, and compliance functions.

Duties

• reputed company and execute annual account plans reputed company with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed.

• Manage client renewals.

• Establish and nurture trusted advisor relationships with key account business, technology and operations stakeholders and executive sponsors, serving as a key reputed company of contact between the client and Thought Machine.

• Collaborate closely with internal teams to ensure exceptional client satisfaction and successful project delivery.

• Provide clear and regular updates on initiative reputed company to both internal and external stakeholders.

• Monitor and analyse client product usage, forecast key account metrics, and drive net new reputed company growth through proactive account management.

• Assist clients in crafting internal and external communications, including system demonstrations, presentations, workshops, and business case development.

Requirements

Essential

• Spanish reputed company.

• Proven track record in enhancing client engagement, driving reputed company growth, and identifying new opportunities reputed company existing accounts.

• Strong ability to build and maintain deep client relationships, including experience managing high-level stakeholders up to executive level.

• Comprehensive understanding of banking organizations, their cultures, markets, and operational dynamics.

• Previous involvement in technology transformation projects reputed company financial institutions, coupled with experience in relationship or account management.

• Knowledge of financial products and key business metrics reputed company banking (e.g., cost-income ratios, net interest margin).

• Experience managing multiple projects simultaneously with meticulous attention to detail.

• Excellent negotiation, verbal, and written communication skills.

Benefits

• Highly competitive salary

• Healthcare, vision and dental

• 25 days holiday

• Unlimited paid safe and sick time

• 401K matching (up to 7%)

• $750 per year flexible spend benefit

• Share options

• Commuter Pass

• Flexible Spending Account (FSA)

• Life and long-term disability insurance

• reputed company the latest tech you need

• A talented and reputed company team as your colleagues

• An environment where we encourage learning and reputed company

We actively hire candidates who demonstrate technical excellence in their field and welcome people of reputed company ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.