Senior Manager, Digital Platforms & E-Commerce
At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment.
Job Description:The Opportunity
Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.
We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:
- Techo-Bloc.com
- Our dealer online ordering portal
- The end-to-end shopping + ordering journey for every audience we serve
This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.
What You’ll Own
You are accountable for our digital experience performance across both website + ecommerce/ordering.
- Techo-Bloc.com UX + performance + conversion
- Dealer portal ordering experience (flow, usability, functionality, adoption)
- Digital merchandising (how products are organized, discovered, and presented)
- Feature roadmap + launches across platforms
- Vendors + tools that make growth possible
- A team that executes with quality and momentum
What You’ll Do
- Own the roadmap for our website and dealer ordering portal — and continuously improve both
- Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)
- Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption
- Lead and develop a team of specialists:
- Front-End Developer
- Digital Designer
- eMerchandising Coordinator
- Ecommerce Project Manager (Systems & Integrations)
- Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable
- Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs
- Make decisions, solve problems, and drive progress
This Role Is For You If…
You’re someone who has:
- Owned a digital platform before and knows what it takes to make it perform
- Led web teams and shipped real features
- Strong instincts for experience (you know what “good” feels like)
- Comfort working with technical specialists integrating systems and data
- The ability to prioritize and execute in a fast-moving environment
- Confidence managing vendors, tools, and complexity without overcomplicating it
Qualifications (Must Have)
- 7+ years experience in digital experience, ecommerce, web, or related roles with management experience
- Proven experience owning a website and/or ecommerce platform end-to-end
- Proven experience leading a web team (design + development)
- Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)
- Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)
- Proven experience managing vendors and external partners
- Highly independent — you can figure things out, make decisions, and drive progress
What Success Looks Like
- Customers find what they want faster and convert more easily
- Dealers can order more confidently and efficiently through the portal
- Digital tools support the journey instead of distracting from it
- Roadmaps are focused, launches are consistent, and work ships
- Your team is aligned, motivated, and producing high-quality output
- The digital ecosystem becomes a growth engine — not a bottleneck
Why Techo-Bloc
This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.
If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you.
Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.
Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.
Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.
Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.
Perks and Benefits
- Group insurance & RRSP with employer contribution
- 24/7 telemedicine & Employee Assistance Program (EAP)
- Inhouse leadership development and coaching
- Training & development programs
- Considerable referral bonuses
- Discounts on Techo-Bloc’s products
- Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
- Healthy snack-filled kitchens
- Techo-Bloc branded swag
- Employee recognition events
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
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